Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Krikri2024
[This review was collected as part of a promotion.] One of the most amazing feature of my watch 5 pro is the battery performance. I charge it every 2 to 3 days and that's a lot of time and autonomy. It is so much better than the watch 5 that I also have.
The other feature to highlight is the fast CPU and RAM that allows it to work every time you need the device. It is not slow like other devices that I had in the past. The moment that you raise your hand, the screen turns on. No matter what. In other words the level of efficiency is outstanding.
Then we have the detail of the screen. The amount of pixels that this watch have is amazing. The screen is crystal clear and candy for the eyes. During the most sunny day it is clear and sharp.
The buttons are incredible responsive. Every time you need the AI assistant, just press the upper button and whatever you need is literally at your hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch feel and weight
on August 12, 2024
Posted by: Cl5993
[This review was collected as part of a promotion.] Great watch best one out of the galaxy series. Does many things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it keeps me from having to carry my phone.
on August 12, 2024
Posted by: Ccowboy
[This review was collected as part of a promotion.] I use it while working. I know if someone has contacted me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on August 12, 2024
Posted by: Fireaemt
[This review was collected as part of a promotion.] Great device. I love my smart watch. Keeps up with my phone. Also keeps up with my health an helps me with excersise. Def. Recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Data/Connection issues
on August 12, 2024
Posted by: Dylan9
[This review was collected as part of a promotion.] The watch defaults to using Wifi/ Wifi preferd. S23 Ultra connects easily with Bluetooth and downloads all updates over Wifi easily. However, when attempting to switch to Data, the watch fights it and sometimes does not connect. Setting up the watch on 4G/5G/LTE tends to take a few tries. On top of that, when walking away from my phone, it doesn't always automatically switch to data reliance instead of Bluetooth/wifi.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
We appreciate your candid feedback, Dylan. All our customer's feedback is essential as we continue to strive for improvement. We noticed that you reached out to share your insights on the Watch5 Pro. We see that you may be experiencing challenges staying connected to your mobile network. If you have an LTE smartwatch model, there are several reasons why it may not activate or may disconnect from your mobile network after pairing it with a new phone. For example, you may need to purchase a new data plan from your carrier. Check out the link attached to help troubleshoot this. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003195/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003195/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest watch
on August 12, 2024
Posted by: TripleE80
[This review was collected as part of a promotion.] I simply love this watch. You can basically do anything on this watch that most watches don't do. It's very useful and beneficial for me. If this watch ever gets lost or stolen I would get another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 12, 2024
Posted by: BIGD80
[This review was collected as part of a promotion.] Love the Galaxy 5pro it is very durability as a mechanic I was always scared to own a smart watch but I use my daily without any problems holds up to my job and make my life so much better by keeping on track with my remainders and schedule make it so I don't have to carry all my credit card all the time love this watch can't wait to upgrade to the new ultra!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on August 12, 2024
Posted by: Bryant97
[This review was collected as part of a promotion.] I love the watch it help me with work being a drive trucks and can't be on my phone
Value
5
Written by a customer while visiting Samsung US