Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
3
Battery drains so fast
on July 30, 2024
Posted by: Ishreim
[This review was collected as part of a promotion.] The battery drains so fast and it runs so slow when you try to go from tile to tile
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
We appreciate your feedback, Isheim. The feedback we receive from our customers is invaluable to us. We noticed that you contacted us to share your experience with the Watch5 Pro. If you're experiencing shorter battery life, it's important to ensure that you have checked for software updates on your watch. If you have already done so, try running a diagnostic on your watch. If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know that the battery is in good condition. You can find step-by-step instructions on how to do this, as well as additional options that can help optimize your watch's battery life, in the link attached. We have also included a link to troubleshoot the slowness you are experiencing on your watch. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (Slowness)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (Slowness)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Pro5 watch
on July 30, 2024
Posted by: Sams1999
[This review was collected as part of a promotion.] Ok watch, bit slow, battery drains quick on LTE. I've had it for 1.5 years. I like the auto workout.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
It's great to hear from you! We appreciate you taking the time to leave us your feedback. We see that you are reaching out to let us know about your experience with the Watch5 Pro. Check out the link attached that provides you with options that should help optimize your battery life. If this persists, reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch
on July 30, 2024
Posted by: EfSlap
[This review was collected as part of a promotion.] Large face, amazing tracking, customizable, this watch has it all! Cant wait for my new watch 7! I just preordered and I am a little scared it wont be as nice as my 5pro! But I love having all the newest gadgets! Sleep tracking, exercise and heart rate monitor! Even blood oxygen tracking. I need to have all this information at hand always and my galaxy watch provides it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch
on July 30, 2024
Posted by: Hulk34
[This review was collected as part of a promotion.] I love my Samsung Watch Pro! It has a solid, durable design with raised edges that effectively protect the glass. The belt is very easy to close, providing a secure and comfortable fit. I also appreciate the watch's functionality, as it gives me valuable feedback to improve my sleep quality. Additionally, I frequently use the Google Assistant feature, which makes daily tasks more convenient. This combination of robust build quality, practical features, and smart technology makes the Samsung Watch Pro an essential part of my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Watch5 Pro!
on July 31, 2024
Posted by: ChemGal
[This review was collected as part of a promotion.] The Watch5 Pro has great features to harness the power of technology to give you data to manage your health and wellbeing.
I really love the data I receive about my sleep - from the SpO2 to matching to my sleep cycles, to using that data to have meaningful discussions with my doctors. I also love being able to compete with my family on step counts, track my exercise, etc. So many awesome uses for this watch, and it's only getting better as more Galaxy AI features are enabled!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device!
on July 31, 2024
Posted by: BESimm
[This review was collected as part of a promotion.] This product had great features, Galaxy AI is an amazing benefit! The software moves seamlessly from main screen to exercises, notifications, play list, and multiple watch faces quickly and it's also extremely comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, the watches
on July 31, 2024
Posted by: Dowtu77
[This review was collected as part of a promotion.] I love this watch I still use it when I'm in the field even though I also have the classic 6. I wear my 5 pro when I'm doing heavy work or when I'm in the outdoors like fishing, hunting and such. I never sent it in when I upgraded to the 6 just cause watch works perfectly and I don't want to mess up my 6 classic so I wear my 6 classic to work and sleep. But my 5 pro is still my outdoor watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is very accurate
on August 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This watch has alot of cool watch faces and very cool apps to tell you the weather
Value
5
Written by a customer while visiting Samsung US