Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
3
Only issue is slow boot-up
on July 29, 2024
Posted by: Schue91
[This review was collected as part of a promotion.] The only issues really are short battery life and boot-up takes too long.
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
Thank you for letting us know about your experience with the Watch5 Pro. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Check out the link attached to help troubleshoot what you are experiencing with the battery life and the boot-up. If you're still experiencing this, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (boot-up)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (boot-up)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Durability of Samsung Smart Watches
on July 29, 2024
Posted by: Sdemps81
[This review was collected as part of a promotion.] I purchased the Samsung Smart Watch 5 Pro over a year ago. It is my first smart device I have owned. I am a diesle mechanic and have worn it 95% of the time while at work. I have been throughly impressed by how there are no scratches or cracks on the body or screen. I have been able to monitor my steps and heart rate thanks to the great design of Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helpful info after a heart attack
on July 29, 2024
Posted by: MOMMAP08
[This review was collected as part of a promotion.] I have the Watch Pro 5. I absolutely love this watch. It has helped me to stay on track with monitoring my exercising, stress levels, and heart rate. The battery lasts a good while. I am looking forward to getting the 7 eventually. Thank you for an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 29, 2024
Posted by: Liteskingal
[This review was collected as part of a promotion.] I love my galaxy watch pro and all the features. The screen is big enough for me to read my messages and soo much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tough watch
on July 30, 2024
Posted by: ZaneA24
[This review was collected as part of a promotion.] My Galaxy Watch has been an amazing device. The stress counter has been coming in handy a lot, especially as I am getting a little older and working in the prison system puts a lot of stress on me. Keeping track of my stress levels has been helpful in keeping my heart rate down. I've also lost about 30 lbs since I started keeping track of my diet and water intake using my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been so happy with this product
on July 30, 2024
Posted by: Cowgillrocks
[This review was collected as part of a promotion.] This has been my favorite smartwatch of the 10 ive owned. I love the look and function. The sleep tracking has helped me understand my sleep patterns. I just pre-ordered the the new 7 ultra and am excited to see how it all ties together with Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 5 pro when to go
on July 30, 2024
Posted by: RustyDusty
[This review was collected as part of a promotion.] I love the watch, rugged, functional, bright and handy. I use when I do sports to track my progress, weather updates, calendar, alarm sets, many apps are sync with phone, find phone feathers and many other stuff. Great product. Also, frame is titanium, light and looks fantastic. I added extra protection from samsung store to prevent scratches and dents and put red/orange wrist bend for vivid appeal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Old faithful
on July 30, 2024
Posted by: DogDad
[This review was collected as part of a promotion.] I wanted a device that could track my heart rate and steps, and last at least two days between charges. I adjusted some settings to suit my needs, so your mileage may vary, but I'm happy with the performance and battery life.
I also like having pictures of my dogs as the watch face.
Owned the Galaxy watch 5 pro golf edition for what feels like two years now. Not looking to upgrade.
Value
5
Written by a customer while visiting Samsung US