Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7 out of 5
4.7
(1,799 Reviews)
Open Ratings Snapshot
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product. 
(
263 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5 out of 5
5
It's very comfort and useable.
on July 29, 2024
Posted by: SoliS20Ultra
[This review was collected as part of a promotion.] At work, when I can't carry a phone, I use a watch to know the time and incoming calls and the number of steps I take.
#Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are Great
on July 29, 2024
Posted by: Dre213
[This review was collected as part of a promotion.] It's a great watch if you are active alot and always out and about. It's face can be changed depending on the occasion. The ability to answer calls, reply to messages, and control music functions. It has a wide variety of other apps and functions and overall a great watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watche yet!
on July 29, 2024
Posted by: SMFirehawk79
[This review was collected as part of a promotion.] Every features that comes with it! And still got enough processing power to handle everything else! And so far, I have nothing but praise for this smart watch! Because it never has a hiccup, lag,or any of that sort! So I recommend it to my friends and family! But I sure do hope you could always make your products near perfect, and always surpasses other brands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Galax Watch
on July 29, 2024
Posted by: Jarafle
[This review was collected as part of a promotion.] Galaxy Watch is amazing, easy simple to use. I loved
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My watch is very useful in my line of work.
on July 29, 2024
Posted by: Halcon83
[This review was collected as part of a promotion.] My watch is very useful. When I am working, I can answer my calls very easily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's good for what it is
on July 29, 2024
Posted by: Budweiserman361
[This review was collected as part of a promotion.] Pros-
Does what I need
Lasts a full day
Have figured out how to custom ringtone
Cons- the battery life stinks
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 11, 2024
Thanks for reaching out to us. We see that you reached out to share your thoughts on the Galaxy Watch5. The Watch comes with a 13% bigger battery for everyday usage compared to its predecessor. If you are experiencing shortened battery life, we recommend performing a diagnostic to make sure your battery is in good condition. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Also, make sure your watch is up to date with the latest software update available. Check out the link for additional options to help optimize your watch's battery life. If this persists, please do not hesitate to reach out to us at Samsung Support.-Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightning fast watch
on July 29, 2024
Posted by: Smittykins
[This review was collected as part of a promotion.] I love this watch. It has every conceivable feature and it does them all well. Measures my heart rate, blood oxygen and even monitors for snoring. Keeps track of my steps and makes me feel like I have a top notch medical device on my arm.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Woodcorgis
on July 29, 2024
Posted by: Woodcorgis
[This review was collected as part of a promotion.] I have had zero issues with this watch
Has met all my expectations
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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