Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
This watch has it all!
on July 29, 2024
Posted by: Munstermama
[This review was collected as part of a promotion.] This watch is amazing! I use it daily and absolutely love it. The galaxy AI is like none other and so helpful. I use it to monitor health, stay connected and never miss a call or message even when I'm away from my desk! Samsung makes my day easier and I am so very grateful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
watch 5 pro
on July 29, 2024
Posted by: Octavio
[This review was collected as part of a promotion.] easy to figure how to use it and i lot of custom stuff available
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 5 pro
on July 29, 2024
Posted by: Achillies1
[This review was collected as part of a promotion.] Great watch I love everything about it waterproof and great screen good battery life I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good watch but has lag
on July 29, 2024
Posted by: Stp2001
[This review was collected as part of a promotion.] The watch works well to track my health but it tends to lag with notifications recover from the phone
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
Thank you for providing your feedback. We truly appreciate your honest input. We noticed that you contacted us to share your thoughts on the Galaxy Watch5 Pro. The Galaxy Watch5 Pro comes with a range of new features to enhance your experience. It includes Advanced Sleep Coaching to help you develop better sleep habits and manage your overall sleep quality. Additionally, you can access body composition information such as body fat readings and Body Mass Index (BMI) stats directly on your wrist to help you be at your best. It's great to see that the watch has been working well to track your health. If the watch screen is slow to respond, frozen, or not responding at all the matter could be caused by outdated software, a third-party app, or even the watch's physical condition. As new updates are released to improve the performance and stability of the watch. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Check out the link attached for detailed instructions and tips to help optimize your watch's performance. If this continues to be your experience after troubleshooting, please reach out to us at Samsung Support and we'd be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery ever!!!
on July 29, 2024
Posted by: Sunny1
[This review was collected as part of a promotion.] Just to be able to have a full day and night with this watch, is amazing. Works perfect throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery light weight
on July 29, 2024
Posted by: Pleasegivemegiftcard
[This review was collected as part of a promotion.] The fast charging makes it usable compared to the watch 4 classic. The larger battery and titanium body definitely make it worth the additional cost. I would recommend the Watch 5 pro 100% but I couldn't recommend the watch 4 classic because of the slow charging and weak battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente watch
on July 29, 2024
Posted by: Vicky13
[This review was collected as part of a promotion.] Buen equipo me encanta liviano y todas las funciones a la mano
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's all about battery
on July 29, 2024
Posted by: BigBlu729
[This review was collected as part of a promotion.] I love my watch pro 5. I use it daily, I even sleep with it on. The big thing I like is the big display. I use the basic watch screen giving me every piece of info I need time, temp, steps, battery. The battery life is amazing I get three to four days on a single charge and the super fast charger I bought charged the watch quickly with little down time. The GPS feature is a great feature if I am ever out with no cellular service I can still find my way back or get help. I will say the reason it isn't a five star is because it reboots about every 4 months for no reason but I have it backed up to it isn't too much of an inconvenience. I havent had a need for Samsung AI in a watch yet so I don't know how that would incorporate into the watch. Love my galaxy devices and compared to a "walled garden" approach to software this is the best hardware software combo in mobile.
Value
4
Written by a customer while visiting Samsung US