Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
It's the best I could have...
on May 9, 2024
Posted by: Davila007
[This review was collected as part of a promotion.] I love your system, it is very easy to use. I like the options it has to keep track of your health. I work in home remodeling so I can say that it is very strong and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on May 10, 2024
Posted by: In5omniac
[This review was collected as part of a promotion.] Best watch I've ever owned. Huge fan of the galaxy watches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
White elephant on your wrist
on May 12, 2024
Posted by: PSingh
[This review was collected as part of a promotion.] Wow, I can't tell how much I loved this watch specification and material (TITANIUM, AND SCRATCH PROOF GLASS). I tried to put it on my wrist always, walking, jogging, and sleeping but realized that it was missing something or I should say it had too many things. YES, IT FEEL very BULKY ON AVERAGE WRIST, it drinks too much juice. I realized I had a WHITE ELEPHANT ON MY WRIST WHICH is very beautiful but HUNGRY. Returned it to get a useful cow, but miss u my White Elephantaaa.... See u Next edition!
Value
3
Response from Samsung USBy Social Commerce, May 13, 2024
Hello PSingh,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support for additional assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch5/buy/?modelCode=SM-R920NZKAXAA
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support for additional assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch5/buy/?modelCode=SM-R920NZKAXAA
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on May 13, 2024
Posted by: Ayeeee
[This review was collected as part of a promotion.] The galaxy watch is amazing for in the go at work or even as a remote I love it so muchhh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on May 13, 2024
Posted by: DaBossHog
[This review was collected as part of a promotion.] The watch is good overall but dies really quick when you are in buildings. The watch often has glitches and requires to be restarted. It does work when you use it for telephone calls and text messages. I give it 6 out of 10.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hello DaBossHog,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your transparency. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch5 Pro battery. Without having any details available regarding what you may be experiencing that would require your device to restart and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your transparency. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch5 Pro battery. Without having any details available regarding what you may be experiencing that would require your device to restart and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, worked as expected
on May 13, 2024
Posted by: djjlion
[This review was collected as part of a promotion.] It worked as expected I haven't had any problems. I even lost it once and was able to locate it fairly easily using built in find my device features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stay healthy!
on May 13, 2024
Posted by: Horus48
[This review was collected as part of a promotion.] Help me follow my heart rate, steps and water consumption to stay healthy. Love it. Detects automatically when I start running. And record my path and heart rate ! Love to see the recap at the end. And compare with the previous times to see my improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch pro 5
on May 13, 2024
Posted by: Taps2taps
[This review was collected as part of a promotion.] I love this watch especially the way it tracks your sleep. It keeps track you when snoring during sleep. The Samsung health keeping track 👣 on all my steps love that .Checking on stress level is a great feature and body fat love that.
Value
5
Written by a customer while visiting Samsung US