Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Posted by: Carlo V
from Texas
Expertise:Expert
Verified Purchase:Yes
Excellent watch, the last 3 days on average, beautiful. Not so great when wet, the touch screen goes nuts,they must to the Mechanical dial but with Titanium.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch for running
on December 18, 2023
Posted by: sdillon84
[This review was collected as part of a promotion.] The watch 5 pro is good for running, the titanium case makes it ever so slightly lighter than the 4 classic that I previously had. It also has a much longer battery life. I do prefer the look of the 4 and 6 classic and I liked the rotating bezel but it's worth it for the battery life
Value
4
Written by a customer while visiting Samsung US
Posted by: Phrosty
Expertise:Intermediate
Verified Purchase:Yes
The watch is excellent, and a big upgrade from my watch four classic, however I severely question the lack of a rotating bezel. This was one of the best features of the watch four classic, and probably the only thing I miss tremendously. That and the somewhat inaccurate step counter are causing me to deduct a star!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best battery so far from Samsung
on December 20, 2023
Posted by: MikeB123
[This review was collected as part of a promotion.] Wear it all day and all night except for an hour or so when I do dishes or cook and need to get messy. It charges super quick and stays charged for days. Great to track vital stats and check notifications-Very convenient and helps me find my phone if needs be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is to hard to work.
on December 22, 2023
Posted by: Dragondeva
[This review was collected as part of a promotion.] This watch just sits on the table because it is way to hard to get to work the way I want.
Value
1
Response from Samsung USBy Social Commerce, December 26, 2023
Salutations Dragondeva,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link below that contains your device manual as well as the link to the Samsung YouTube channel to help you become better acquainted with your Galaxy Watch5 Pro. Without having more details available regarding what you may be currently experiencing with your device and without being able to ask you any clarifying questions, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy Watch5 Pro. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link below that contains your device manual as well as the link to the Samsung YouTube channel to help you become better acquainted with your Galaxy Watch5 Pro. Without having more details available regarding what you may be currently experiencing with your device and without being able to ask you any clarifying questions, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy Watch5 Pro. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on December 22, 2023
Posted by: PennStateBill
[This review was collected as part of a promotion.] Use it for sports, checking times, my steps etc....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Came From Galaxy Watch 3
on December 22, 2023
Posted by: TheBigCheez
[This review was collected as part of a promotion.] I have a couple things to say about this watch. This is my fourth Samsung watch and I've loved every one of them. I've had the S2, S3 frontier, Watch 3, and now the Watch 5 pro. We are here to talk about the Watch 5 pro so let's begin.
Pros: Lightweight (Titanium)
GPS
Fast/responsive
Battery
GPS
Fast/responsive
Battery
Cons: Titanium (titanium is actually weaker
than stainless
No Dial (the touch sensor is a
downgrade coming from the dial)
Lip around screen
than stainless
No Dial (the touch sensor is a
downgrade coming from the dial)
Lip around screen
Overall, I'm satisfied with the watch and will probably trade up to the watch 7 next year. I look forward to something better.
Value
4
Written by a customer while visiting Samsung US
Posted by: Othamn Ahmed
from California
Expertise:Expert
Verified Purchase:Yes
The best as always great quality of Samsung thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US