Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Conquering Peaks, Not Batteries: My Adventure
on December 12, 2023
Posted by: Danielo00
[This review was collected as part of a promotion.] As an avid hiker and outdoor enthusiast, I've always craved a smartwatch that could keep up with my active lifestyle. Enter the Samsung Galaxy Watch 5 Pro - a technological marvel disguised as a rugged companion. From scaling mountaintops to navigating city streets, this watch has become an indispensable extension of myself.
A Titan of Durability:
The moment I held the Galaxy Watch 5 Pro, I knew it wasn't your average smartwatch. Crafted from lightweight titanium, it exudes an aura of strength and resilience. The sapphire crystal display boasts a scratch-resistant clarity that allows me to see every detail, even under the harshest sunlight. Whether I'm rappelling down a cliff face or pushing through a dense forest, I never have to worry about the watch succumbing to the elements.
Powering Through Every Expedition:
Adventure doesn't wait for a recharge, and neither does the Galaxy Watch 5 Pro. Its robust battery life has kept me connected and informed throughout multi-day hikes, without the anxiety of a dying device. The watch effortlessly tracks my every move, providing accurate data on distance, pace, elevation gain, and even my blood oxygen levels. This information is invaluable for gauging my performance and ensuring safe exploration.
More Than Just a Smartwatch, a Guide:
The Galaxy Watch 5 Pro isn't just a passive observer of my adventures; it actively guides me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fitness tracker
on December 12, 2023
Posted by: TenguRoobs
[This review was collected as part of a promotion.] I use my smartwatch for everyday tasks, checking the time, text messages, answering the phone etc.
The reason I upgraded to this model was specifically to track both my sleep and fitness As a daily use, I run my workouts to the T with the watch to monitor my heart rate and peaks during power lifting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the price tag
on December 12, 2023
Posted by: Ardeey
[This review was collected as part of a promotion.] Watch looks fine ,but not versatile. Half the time it does not show notifications.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Good day Ardeey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article that I have linked below for you titled, "Manage notifications on your Samsung smart watch" when you have some free time out of your busy holiday schedule to help resolve what you may be experiencing with your Galaxy Watch5 Pro's notifications. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. We are always here to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out the article that I have linked below for you titled, "Manage notifications on your Samsung smart watch" when you have some free time out of your busy holiday schedule to help resolve what you may be experiencing with your Galaxy Watch5 Pro's notifications. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. We are always here to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartwatch I've ever owned
on December 12, 2023
Posted by: ShoreTactical
[This review was collected as part of a promotion.] This smartwatch does just about everything. It is able to make calls reply to text with voice, show notifications, and even be a speaker phone.
I used daily as a media controller, flashlight, and to find my phone. The comfort is fantastic, I upgraded mine with a rubber case for protection. If this was the last watch I owned in life I would be happy. I've owned several Galaxy watches and so far this one is the greatest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 5 Pro
on December 12, 2023
Posted by: MrCadman
[This review was collected as part of a promotion.] I have my galaxy watch for over a year now. Before I was not much of a smart watch enthusiast but the galaxy watch totally changed my perspective. I simply love it, use it all the time. Battery lasts for a full day even with display turned on for locked screen and it charges very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift ever
on December 12, 2023
Posted by: Javi76
[This review was collected as part of a promotion.] My wife give this one for my birthday and it's awesome. Great display and new features compared with my old galaxy watch 3 that's still working as like the first day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Review
on December 12, 2023
Posted by: Kamila
[This review was collected as part of a promotion.] Product Quality is amazing.
However it is somewhat difficult for music youtub playback
However it is somewhat difficult for music youtub playback
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on December 12, 2023
Posted by: HeatherW83
[This review was collected as part of a promotion.] I upgraded from the 4 classic to the 5 pro and they're identical in size pretty much. The 5 pro is very durable and has great features. It seems more sturdy then my previous watch as well and doesn't scratch as easily. My favorite features are the heart rate monitor and sleep monitor. It helps me keep track of how much sleep I'm getting per night and how much of it is actual restful sleep. I have sinus tachycardia so keeping track of my heart rate regularly is important. The only thing that I do not like is that they got rid of the moving dial and added the built in one... It's harder to navigate on the 5 pro since it's not an actual moving dial. I also wish that the water feature was more detailed so I can keep track of how big of a bottle I'm drinking instead of it just having 1 size option. Other than that I love my galaxy watch and can't wait to see what new features and upgrades they add in the future.
Value
4
Written by a customer while visiting Samsung US