Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
5
Amazing watch
on November 15, 2023
Posted by: LJim14
[This review was collected as part of a promotion.] I upgradred my watch 3 to this one, and it is a huge change for the good, I love that it has a bigger screen/display and you can do way more with it, I love that it accurately tracks your steps, and you can see the map in the watch without having to take out or use your phone, I love that this one includes the google assistant, makes it way easier to do things. And you can use it without having to have your phone near, so it is an awesome watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's my 1st smart watch but I love this device
on November 15, 2023
Posted by: DmdBndr91
[This review was collected as part of a promotion.] The capabilities are above my expectations. I used to not be all for it but it has saved me plenty of times. My phone battery would die, or I'd leave my phone at home it's a big relief to still have my watch. The olsome apps do have limitations but that's understandable, the range away from my phone is surprisingly further than I expected which is cool. I am glad I was able to get my watch 5 pro. For me it's just as important as my phone in its own way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Features don't work properly
on November 18, 2023
Posted by: davedogs
[This review was collected as part of a promotion.] The blood pressure feature does not work unless you have s Samsung phone. This is unacceptable. Samsung needs to make the health monitor app available on any model and brand of android phone. Also, the missing rotating bezel is a disappointment. Other than those things, the watch works fine.
Value
2
Response from Samsung USBy Social Commerce, November 23, 2023
Greetings Davedogs,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love using this for my workouts
on November 20, 2023
Posted by: BlueBrian
[This review was collected as part of a promotion.] This is a great watch for workouts and hiking! Love it love it love it love it!!!!!!@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pro has decent features.
on November 23, 2023
Posted by: Ghost8484
[This review was collected as part of a promotion.] I use a Samsung phone a Samsung Watch? And I use the Galaxy Buds Pro with my apple iPad pro and windows in order to be able to go about my daily day business because I'm legally blind. Unfortunately, I made a mistake of Bindi. Watch5 Pro black in. I was unable to exchange it for the titanum finish. I also have a watch 4 classic which the rotating bezel definitely came in handy for me. The Watch5 Pro has great battery. Life has some pretty good health. Features also, but unfortunately, though the bands for the watch are quite expensive and with me being legally blind, it's hard to afford them. From one of the pictures you can see. I did get a magnetic field, but unfortunately no, they're too expensive.. I also had the Watch5 44 mm. Malaysian band that comes with it is perfect for my disability. Unfortunately, they haven't made one for the pro.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Salutations Ghost8484,
Thanks for taking the opportunity to review your Samsung Galaxy Watch5 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy Watch5 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I use this every day
on November 23, 2023
Posted by: GoldenOryn
[This review was collected as part of a promotion.] This watch is the best, it charges in just a few minutes and I can wear it for days straight without worry. I downloaded an application for it and now it can work with my dexcom to show my blood sugar right on my wrist. That alone has improved my life drastically. This has been the most useful piece of tech I've used in the past 3 or 4 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable stylish watch
on November 24, 2023
Posted by: Like2shop
[This review was collected as part of a promotion.] I use the watch fay and night. I am using it to track health parameters. Good battery life, need to charge every 2 days after one year of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality watch
on November 27, 2023
Posted by: Chandler
[This review was collected as part of a promotion.] Watch does what it should do and more. The microphone quality is surprisingly good as well
Value
5
Written by a customer while visiting Samsung US