Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Average customer rating
4.7
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,438
4 Stars
287
3 Stars
53
2 Stars
11
1 Star
10
97%of customers recommend this product.
(
263 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Pro Titanium Smartwatch 45mm BT - Black - (2022)
Customer Rating
4
Great functionality
on October 6, 2022
Posted by: BarryH
from Greensboro
[This review was collected as part of a promotion.] Switched from fitbit to the galaxy. The fitbit sleep and smart alarm apps were superior. The daily productivity features (texting, notifications across multiple apps, etc) is superior on the galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy watch5 pro
on October 6, 2022
Posted by: GingerIce79
from Dublin, ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Loving my galaxy watch5 pro. The ease of use is great. Great heart rate tracking while I am exercising. I am glad to have upgraded from my watch3.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
lol samsung and it's broken features
on October 6, 2022
Posted by: sammysamsungite
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] Yay I don't have to charge my watch everyday anymore. Biometric scanner is so inaccurate it's emberessing. The watch bands are made for tiny people had to make my own notch on large band to get it to fit. Only reason I got the watch is cause Sammy bought my old one off of me.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 6, 2022
Sammysamsungite, we appreciate you taking the time to provide your feedback to us on the Samsung Galaxy Watch5 Pro. Any further information on how the biometric scanning is inaccurate would be helpful to us. We would also recommend reaching out to the Samsung Support Team for assistance in troubleshooting this. Thank you for being a loyal Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Watch 5 Pro
on October 6, 2022
Posted by: Dyjo1
from Santee CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I got pro with the fold 4 bundle. Pretty nice watch. I like the new body composition monitoring. You can calculate your body index. It has a very good battery life for all day use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The big monster smart watch from Samsung
on October 6, 2022
Posted by: Isma71pc
from Long Beach California USA
Expertise:Expert
[This review was collected as part of a promotion.] My galaxy smart watch 5pro simply & power the best of the best its in my arm bigger now more durably than others recommend?? 100% I think I know what I want n what I have
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on October 6, 2022
Posted by: Sonnyjay17
from Johnson City, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've used this watch for a month and have enjoyed its multiple features. It's battery has really impressed me lasting 3 - 4 days on a charge using its features with vibrating and ringing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not a fan of the new UI
on October 6, 2022
Posted by: Dbcooped
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] Not a fan of the new Google software. Much of the functionality of the old galaxy watches was lost. No bezel, no screen off function poor band connection, cheaper feel. Had I known I really wouldn't have bought it. The main problem is that most of the apps are gone and Google has even fewer for their watch OS. If there were some gain in functionality I could see the trade off being justified, but there just isn't. Not sure why Samsung decided to go this direction but I'm definitely not brand loyal anymore.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 6, 2022
Dbcooped, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Watch5 Pro. Here at Samsung we are constantly striving to innovate our product line and provide our customers the best experience possible. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch and all its features
on October 6, 2022
Posted by: Mperry
from Seattle, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using the Watch 5 Pro shortly after official launch. Many features are same as Watch4 however, the design is much better for me and absolutely pleased to see better battery life. Sensors seem more accurate given a side by side comparison. Response is great for all apps and content accessing. I would like to see BP, but realize that may be beyond Samsung for U.S. based customers. Really like how this version hit on some of the key things I was looking for.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US