Customer reviews from Western Digital
Western Digital - Gold WD181KRYZ 18 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Average customer rating
4.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
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1 out of
1)
Customer Reviews for Western Digital - Gold WD181KRYZ 18 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Server, Storage System, Cloud
Posted by: jelecroy
Verified Purchase:Yes
This drive was dead on arrival. Because of the hack on WDs website, I have not been able to submit a return request for four weeks. Total Fail! This drive spins, but the heads apparently will not move. It never writes any format data.
Response from Western DigitalBy SM OLS, April 27, 2023
Hello,
We're sorry to hear about your user experience with the WD Gold Hard Drives and appreciate your time for providing this review.
We appreciate your patience and are pleased to share that the system issues impacting your previous registration or warranty replacement request have been addressed and resolved.
Due to the increased volume of RMAs from our system issues, there may be slight delays with processing your RMA once received.
If you have any questions or need additional assistance please open a support ticket and we will be happy to assist you. : https://support-en.wd.com/app/askweb
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Gold Hard Drives and appreciate your time for providing this review.
We appreciate your patience and are pleased to share that the system issues impacting your previous registration or warranty replacement request have been addressed and resolved.
Due to the increased volume of RMAs from our system issues, there may be slight delays with processing your RMA once received.
If you have any questions or need additional assistance please open a support ticket and we will be happy to assist you. : https://support-en.wd.com/app/askweb
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Very good!
on May 7, 2021
Posted by: Good
A lot of space and easy to install! If your a gamer and likes games that take up a lot of space get this!
Written by a customer while visiting Western Digital
Posted by: Tony
Verified Purchase:Yes
Good disk.
Makes a fair amount of noise when accessed.
Lifeguard Tools don't work with these.
Using new release software from WD to test drive.
Makes a fair amount of noise when accessed.
Lifeguard Tools don't work with these.
Using new release software from WD to test drive.
Written by a customer while visiting Western Digital
Posted by: WyomingOutdoors@youtube
Verified Purchase:Yes
18TB is a start to store Gopro video. Installed and works perfectly. Piece of mimd knowing it’s Western Digital. Added this to my 10TB of WD Black Drives.
Written by a customer while visiting Western Digital
Posted by: Anonymous42
Verified Purchase:Yes
Great amount of storage, humungous price! Wish the price would be more reasonable.
Written by a customer while visiting Western Digital
Posted by: Boris
Verified Purchase:Yes
Good enterprise drives for reasonable amount of money.
Written by a customer while visiting Western Digital
Customer Rating
5
WD Gold 18TB drives X 3, > reliable than Seagate
on November 7, 2022
Posted by: Marmite
Verified Purchase:Yes
My third WD 18 TB Gold drive. I really like them. Reliable, run cool. Got a Seagate EXOS, 16 TB drive because it was cheaper, but keep having reading errors using it. So had to get this last WD drive to back up the Seagate drive before it might crap out.
Written by a customer while visiting Western Digital
Customer Rating
5
FAST and FLAWLESS!
on October 9, 2025
Posted by: TruNAS roks
Work FAST and FLAWLESSLY! Using 6 of these in a Striped and Mirrored TruNas Linux server for storage and backups.
I would recommend this to a friend!
Written by a customer while visiting Western Digital