Customer reviews from apc.com
APC - Replacement Battery Cartridge #2 - Black
Average customer rating
4.6
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
123
4 Stars
30
3 Stars
11
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
149 out of
158)
Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
5
Service
on July 25, 2010
Posted by: Diabetes
from California
When the battery on my UPS began tosing to me I went to the APC site and used their software to select a replacement battery and then order the battery. So So Simple!! the battery arrived with instructions and it was a simple slip out and Slip in. They even paid to send the dead battery back to a disposal site. What wonderful customer care and service!!!!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Fast delivery service!
on July 31, 2010
Posted by: Adolf
from Atlanta, GA
I received the replacement battery several days before I expected it. This was a pleasant surprise. Thanks for your excellent service. APC is the only brand that I consider for our home-networked computers.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Replacement Battery
on August 7, 2010
Posted by: Lou
from Erie, PA
I only gave it 4 Stars that I must have missed checking off a return of the battery for recycling. Now I have a box and a battery that I have to find a way to recycle.
So I would suggest that a check box for return should be the first thing on the form you fill out and in bold text so that someone like me can miss it.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
too expensive, no recycling
on August 19, 2010
Posted by: jik
from Boston, MA
Replacing this battery was surprisingly more expensive than the last time I had to replace it.
In addition, if I recall correctly, the last time I replaced this battery, APC offered free recycling of the old one by return postage, but appears to have stopped doing that. I think this is rather unfortunate.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Satisfied with service
on August 23, 2010
Posted by: pcl
from Florida
I received the battery quickly with a return label. I am completely satisfied with the service and the previous battery lasted 5 years.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Only lasted two-and-a-half years
on September 5, 2010
Posted by: Mike
from Florida
I'm in the midst of purchasing my 2nd replacement battery for my BP500CLR APC UPS. The last replacement battery only lasted two-and-a-half years out of the rated 3-5 year lifespan. During that time, I don't recall the UPS even being run on battery power that many times as to put undue strain on the battery. Hopefully this next battery replacement will last longer.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Service with a smile.
on September 6, 2010
Posted by: None.
from Northern California
The battery in one of my APC UPS devices died. I went to the APC web site and ordered a replacement. Much to my surprise when in two days the new battery was placed on my front porch. Now that's service.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Painless Process
on September 19, 2010
Posted by: John
from Illlinois
I had an APC battery go bad after years of use in my home office.
The web site and the ordering process for the correct replacement battery could not have been easier. Make sure you fill out the return label form on their site so that a UPS return authorization label will be sent with the old battery for easy disposal.
The web site and the ordering process for the correct replacement battery could not have been easier. Make sure you fill out the return label form on their site so that a UPS return authorization label will be sent with the old battery for easy disposal.
I would recommend this to a friend!
Written by a customer while visiting apc.com