Customer reviews from belkin.com
Belkin - SoundForm Wired Earbuds with USB-C Connector - Stereo - USB Type C - Wired - Earbud - Binaural - In-ear - 4 ft Ca - White
Average customer rating
4.2
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
33
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
3
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Belkin - SoundForm Wired Earbuds with USB-C Connector - Stereo - USB Type C - Wired - Earbud - Binaural - In-ear - 4 ft Ca - White
Customer Rating
1
Not what I expect from Belkin
on July 11, 2022
Posted by: Rich Bordoni
from NY
[This review was collected as part of a promotion.] Let me preface this review by saying that I ONLY buy Belkin accessories and products for my needs. I trust Belkin's quality and reliability. However, these earbuds are not up to par. There is a constant static/hissing noise in the background that's very very noticeable without any audio playing but also noticeable when there IS audio playing. Additionally, even on max volume the audio being played sounds distant and not very loud and the static/hissing noise gets even more noticeable in the background. I tested these in multiple phones with the exact same results. I honestly thought I had gotten a defective unit so I exchanged it for another pair but I had the exact same experience, again testing in multiple phones. I then got the OEM-branded earbuds of a major Android manufacturer (not sure if I'm allowed to name them so I will leave it at that) and the sound quality was significantly better. So overall this is just not a usable product in any way and I'm surprised that Belkin would release a product like this.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, July 13, 2022
Hi Rich,
This greatly concerns us! Allow us to check your experience further by calling our phone support team through the hotline number listed here: https://www.belkin.com/us/support-article?articleNum=55022. They are the best to check the headphones and discuss your possible options.
We're eager to help!
Regards,
Carl
Belkin Support
This greatly concerns us! Allow us to check your experience further by calling our phone support team through the hotline number listed here: https://www.belkin.com/us/support-article?articleNum=55022. They are the best to check the headphones and discuss your possible options.
We're eager to help!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Very comfortable
on November 24, 2019
Posted by: Markb516
from Bellmore NY
[This review was collected as part of a promotion.] I got them a week ago and I usually do like the way earbuds fit in my ear. I was very surprised how comfortable they are. sound is great as well.
Written by a customer while visiting belkin.com
Posted by: MRSeth
from Maryland, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Constant static when connected to laptop makes these headphones unusable. I was buying a pair with a lightning connector to use with my phone when I saw these. Belkin used to make great stuff but I'm not sure I will be giving them another chance in the future.
Response from belkin.comBy Customer Support, July 26, 2022
Hi,
We're sorry to hear you had a bad experience with the headphones, and we appreciate your feedback. We'd like to look into it and find a solution that works for you. If you're interested in continuing the conversation, please contact us via our hotline: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
We're sorry to hear you had a bad experience with the headphones, and we appreciate your feedback. We'd like to look into it and find a solution that works for you. If you're interested in continuing the conversation, please contact us via our hotline: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
So far so good!
on November 25, 2019
Posted by: lrcali10
from California
[This review was collected as part of a promotion.] Nice USB-C headphones. Feel comfortable. Although it's a quality product, I think it's trending toward wireless earbuds.
Written by a customer while visiting belkin.com
Customer Rating
4
These are worth checking out
on December 1, 2019
Posted by: rcraighall
from North Carolina, United States
[This review was collected as part of a promotion.] There are several nice features that make the Rockstar headphones a great choice for current phones without headphone jacks. They connected easily to the usb c port on both my Galaxy S8 and my 2019 version of the Galaxy TabA. The simple inline control buttons managed volume on both devices. The pause/start button also worked on both to pause music as well as video if using a video service. I have not used the Rockstars much to utilize the built in phone controls and microphone. My limited trial of these features did prove to work fine as far as I can tell both answering/disconnecting the call. In call quality seems fine. There is a holder where the wires split to secure one of the ear pieces if you only want to listen on one side. Sound quality is better than expected at this price range. I did tweak my audio settings to achieve a little richer sound. While these are not noise canceling the snug fitting ear pieces block a lot of ambient sound. There are three sets of tips included so everyone should be able to find a size that fits them well. After using these for awhile, I'm confident that the Rockstar headphones should take the abuse of everyday use and provide a good listening experience for quite awhile.
Written by a customer while visiting belkin.com
Customer Rating
4
Comfortable and rich
on December 8, 2019
Posted by: Jon143
from Stamford, CT
[This review was collected as part of a promotion.] While Bluetooth headphones get better and better, I still find wired headphones to be the best, reliable option for business communications. This pair is a great solution for my increasing array of devices that support USB-C. This pair has become my go to particularly for my Chromebook.
Written by a customer while visiting belkin.com
Customer Rating
4
Good sound, durable build quality
on December 16, 2019
Posted by: rileybarry2
from Denver, CO, USA
[This review was collected as part of a promotion.] These earbuds are good, not perfect, but they're good. In terms of the build quality, these earbuds are durable. The cable is rubber and the connector part to the USB-C won't wear down for a while. The only concern I would have for the build quality is the metal cover on the inside of the earbud itself. It looks like a cheap cover and after it gets dirty it could cause issues when trying to clean it. Another potential issue that you may come across is the fitting in your ears. If you have very ears that require a very specific fit, such as mine, they may not stay in your ears very well regardless of which fitting you choose. After about 15 minutes I have to adjust them and put them back in.
The sound quality of these earbuds are good. The have good volume and has a good balance of treble and bass and has a good midrange. Basically, you get what you pay for with these earbuds for the sound. They're not going to blow you away but I don't see a need to complain about the quality, overall good sound.
Written by a customer while visiting belkin.com
Customer Rating
5
Headphones with USB-C
on December 18, 2019
Posted by: 1SteveH
from Berkeley CA - in the hills
[This review was collected as part of a promotion.] It plugs right into the USB C connector and works great. Very simple very direct
Written by a customer while visiting belkin.com