Customer reviews from https://www.asus.com
ASUS - ProArt PA279CRV 27" Class 4K UHD LED Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) Technology - LED - Black
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for ASUS - ProArt PA279CRV 27" Class 4K UHD LED Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) Technology - LED - Black
Posted by: Picturethis
Frequency of use:Daily
Verified Purchase:Yes
Not able to use calibration hardware/software. This could be necessary to match my labs printing. Caibration may be needed as monitor ages.
Response from https://www.asus.comBy CLM, December 2, 2024
Dear Picturethis,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are unable to calibrate the monitor. To resolve the issue, please calibrate the colors of the monitor by accessing the OSD menu then select Color Settings. For the monitor's User's Guide, please visit: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PA279CV/PA279CV_English.pdf. Should you need further assistance with the monitor, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if you are unable to calibrate the monitor. To resolve the issue, please calibrate the colors of the monitor by accessing the OSD menu then select Color Settings. For the monitor's User's Guide, please visit: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PA279CV/PA279CV_English.pdf. Should you need further assistance with the monitor, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Large display with lush colors and excellent resolution. Asus monitors deliver outstanding performance for the price.
Written by a customer while visiting https://www.asus.com
Posted by: RLEise
Frequency of use:Daily
Verified Purchase:Yes
I returned the monitor because it developed several dead black pixels after 2 weeks of causal use
Response from https://www.asus.comBy CLM, August 30, 2024
Dear RLEise,
Thank you for your comment.
We certainly understand the inconvenience this may have caused if you had issues with the monitor afer 2 weeks of use. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand the inconvenience this may have caused if you had issues with the monitor afer 2 weeks of use. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: pcourie
Frequency of use:Daily
Verified Purchase:Yes
This a great display. First time color matched what display was to what was printed.
Written by a customer while visiting https://www.asus.com
Posted by: Maldenmom
Verified Purchase:Yes
Amateur photographer like color and clarity for editing of photos in Lightroom and photoshop
Written by a customer while visiting https://www.asus.com
Posted by: Oslaf510
Frequency of use:Daily
Verified Purchase:Yes
Just connected this new monitor to my new Apple Mac Mini M2Pro. It is amazing, a great alternative to the very expensive Apple display. After many hours of research I am very confident that I made the right decision in buying this monitor. Connected a certified 4k HDMI cable to the port plug it in and it was perfect from the start, Love the front controls and joystick for adjustments even though it did not require any out of the box.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
I see There is a white bars on screen when I open my WhatsApp other wise those white bars not showing on screen. Then I try to check my screen on different colors to see if there is a any dead pixel or any backlight bleed on screen then I see those white bars on screen again when there is a grey color appear on screen and I moved my cursor white bars start moving on whole screen. May be there is an issue on screen or something happed during delivery packaging.
Response from https://www.asus.comBy CLM, October 9, 2024
Dear Valued Customer,
We certainly understand your disappointment with the quality of the monitor you received and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the while bars or lines on the screen is a random problem. To resolve the issue, please check if the video cable and the display port are working properly. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment with the quality of the monitor you received and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the while bars or lines on the screen is a random problem. To resolve the issue, please check if the video cable and the display port are working properly. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
2
New short-cut menu button is worse than the last
on April 22, 2024
Posted by: Howard JS.
Verified Purchase:Yes
Menu button is a big step forward, but how to use it and make adjustments make the monitor usability much worse than before. Probably will return the monitor.
Response from https://www.asus.comBy Customer Service, October 10, 2024
Dear Valued Customer,
It's unfortunate to hear you're not completely satisfied with your monitor. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
It's unfortunate to hear you're not completely satisfied with your monitor. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com