Customer reviews from https://www.asus.com
ASUS - VY249HF-W 24" Class Full HD Gaming LED Monitor - 16:9 - 23.8" Viewable - In-plane Switching (IPS) - White
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - VY249HF-W 24" Class Full HD Gaming LED Monitor - 16:9 - 23.8" Viewable - In-plane Switching (IPS) - White
Posted by: MCoop
Frequency of use:Daily
Verified Purchase:Yes
I have had the monitor less than 2 months and it now has a red dotted line down the left hand side.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, March 23, 2025
Dear MCoop,
We're sorry to hear about the abnormal lines appearing on your display. To address the issue, we recommend reviewing the troubleshooting steps provided in the FAQ below. If the problem persists, please reach out to our support team at https://www.asus.com/us/support/CallUs. They will be happy to assist you in investigating the issue further or arranging for a device repair.
At ASUS, we take pride in our products and continuously work to enhance our quality and customer service. For additional support, feel free to email us at customerloyalty@asus.com and include the case number "N2503028828-0001" as a reference. We are committed to resolving your case promptly.
Your feedback is invaluable to us and helps improve our services. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
FAQ; Display Flickers/line https://www.asus.com/support/faq/1013113/
We're sorry to hear about the abnormal lines appearing on your display. To address the issue, we recommend reviewing the troubleshooting steps provided in the FAQ below. If the problem persists, please reach out to our support team at https://www.asus.com/us/support/CallUs. They will be happy to assist you in investigating the issue further or arranging for a device repair.
At ASUS, we take pride in our products and continuously work to enhance our quality and customer service. For additional support, feel free to email us at customerloyalty@asus.com and include the case number "N2503028828-0001" as a reference. We are committed to resolving your case promptly.
Your feedback is invaluable to us and helps improve our services. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
FAQ; Display Flickers/line https://www.asus.com/support/faq/1013113/
Written by a customer while visiting https://www.asus.com
Posted by: Elbee
Frequency of use:Daily
Verified Purchase:Yes
This computer delivers bang for the buck. It is easy to convert to a business platform with a docking station and monitor. Perfect work horse that delivers!
Written by a customer while visiting https://www.asus.com