Customer reviews from apc.com
APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, AVR, LCD - Tower - 16 Hour Recharge - 3 Minute Stand-by - Black
Average customer rating
4.2 out of 5
4.2
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
17
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
3
92%of customers recommend this product. 
(
23 out of 25
)
Best Buy Privacy Policy
Customer Reviews for APC - Back-UPS Pro, 1500VA, Tower, 120V, 10 NEMA 5-15R outlets, AVR, LCD - Tower - 16 Hour Recharge - 3 Minute Stand-by - Black
Customer Rating
5 out of 5
5
Great SMB solution!
on August 17, 2017
Posted by: APC4U
from Syracuse NY
Great SMB solution and go to for numerous deployments. No problems with the unit and love the tower design.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4 out of 5
4
Fantastic 1500VA UPS!
on May 14, 2018
Posted by: JSlaughter23
from San Diego, CA
[This review was collected as part of a promotion.] I want to start off by saying that my initial impression upon opening the packaging and setting the unit on the floor for the first time was... "Wow! This thing is much smaller and lighter than I was expecting!" I am impressed by the feeling of quality considering the compact size and affordable price of this 1500 unit.
The BX1500M includes 10 total outlets - 5 of which are actual Battery Backup Connections and then 5 are only Surge Protection but this has proven to be more than enough for my needs without having to scramble for additional outlets.
After connecting everything my entertainment center currently has to throw at it (Newer 55" 4k Television, Xbox One X, a Netgear Range Extender, a work Phone and Headset on the Battery side with a Playstation 4 Pro, two external Hard Drives and a LAN phone on the Surge side) I was met with 30% load and around 20 minutes of runtime. Not bad considering how thirsty the XB1X systems are known to be.
I will say though that because of the compact size of the unit and typical spacing of the outlets I did have to attach a few 6" outlet extender cables to accommodate some of the larger odd shaped plugs on some of my equipment but that was to be expected.
The front of the UPS has a friendly easy to read LCD status screen and three easy to see light up buttons including Power, Status Info, and Mute. Very happy with the info status options you can cycle through as well as the size and feel of the rubberized buttons on the front top of the unit.
The one minor complaint I have with this unit is that it does not include multiple easy access USB charge ports as some newer units are beginning to include. I can only assume that APC will update the next design to include better USB functionality. If this unit had multiple USB charging ports I would have easily given it a full 5 star rating.
It DOES have a proprietary cable providing a USB connection off of the back but I think that is just an interface cable and not meant to charge anything via USB but I will have to go back and take a second look at that and possibly update my review in the near future.
One complaint I have read online about these units is that it can emit an annoying noise/chirp and I am happy to say that my unit is super quiet and I don't even know it's in the room with me unless I look down to see it smiling back up at me.
I will also say I am very happy with the fact that it includes a generous Equipment Protection Policy as well as a 3 year repair or replace warranty which is fantastic.
For the price I would say this is a very good deal providing backup and surge protection for several power hungry devices and I am definitely going to recommend a purchase to anyone in need of such a device.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
BX1500M
on May 15, 2018
Posted by: barb
from New Jersey
[This review was collected as part of a promotion.] I am impressed with the efficiency it has shown and feel confident that when power goes out I will be covered
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Great UPS small size
on May 15, 2018
Posted by: BigSkinner
from Phoenix, AZ
[This review was collected as part of a promotion.] I have this UPS hooked up to my home server, router and modem. When the power went down all of my equipment stayed up and running while the rest of the house was dark , had no issues keeping the email server active for over 15 min when the power came back on.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Excellent Product
on May 17, 2018
Posted by: COMaven
from Buena Vista, CO
[This review was collected as part of a promotion.] Unit arrived in excellent condition, well packaged. Really liked that battery installation was highlighted in yellow tape on unit -- many people don't read manual. I have had the unit in service for several weeks and it has worked well. Since we haven't had any unexpected power outages, I have faken several by unplugging the unit. It worked exaclty as I would expect it to work. It will certainly protect your equiipment duriing an outage.
I wish that the spacing on the power outlets on the back was somewhat broader so that it could diretly handle plug-in power units for external drives. As it is, only three of the four outlets for backup can be used since I have two external disk drives that I want to proctect. I could plug a pwer strip into the backup outlet and then power hte drives from that unit to provide the protection I need, but this does add to the clutter under my desk.
Overall, I would certainly recommend this unit to anyone who need quality UPS backup for their home or office computer.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
Unfortunate DOA
on May 31, 2018
Posted by: osudk3329094d
from Mentor, OH 44060, USA
I received this as part of the APC Power Review program and sadly the one that was sent to me was a DOA. That said, I have never had a DOA UPS from APC before so this is likely just a one-off but cannot offer much insight to the product itself.
I would recommend this to a friend!
Response from apc.comBy APC Product SupportCCCJune 29, 2018
Thank you for bringing this to our attention. We apologize for the issue you experienced and for the delayed response to this review. Please contact APCbySchneider support and we will be happy to send out a replacement unit. We offer email and chat services through our APC.com support site. You may also contact us directly at 800-800-4272 option 4. Teams are available from 8am-8pm EST Monday-Friday.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Back UPS Pro BX1350
on June 12, 2018
Posted by: CptTom
from TN
[This review was collected as part of a promotion.] I received the battery backup , BX1350M, by FedEx in great shape. The outside box was a bit beat up but well boxed up and protected inside. After removing everything from the box I was surprised that the battery was fully charged and ready to go. All that is needed to do is slide the access cover for the battery off, remove the battery, turn it around and reinstall the battery. In less than 5 minutes I had the battery backup unboxed, monitor and computer connections made and ready to turn it all on. Now I should state that I had a backup from APC before and so I still had the PowerChute software installed so I could skip the step of installing the software. No CD with software comes with the product but it is a small download from APC’s website and installs with ease. This must be done before using the battery backup to make use of the shutdown feature.
A brief explanation of tests I did were on a system with an Intel i7 processor and a nVidia 1080 video card both water cooled. The display is a Dell Ultra Wide Curved 34”. Testing the battery and software was done with the computer at rest in Windows 7 and with the computer working both the CPU and the GPU at 100%. This was done by folding proteins using Folding@Home. The wattage and load while at rest was 165w at 20% load and while folding was at 370w at 45% load.
The first test was at rest and displayed a 28 minute runtime. Unplugging the appliance there was no noticeable loss in power. After 17 min of use on the battery it hit 50% life left and displayed 14 minutes runtime left. At the 29 min mark and 4 min runtime the PowerChute software went into action and powered down the system. With the monitor still on the display showed 11 minutes runtime until the monitor went into powersaver mode giving the battery another 91 minutes. Full recharge with nothing plugged in took a whopping 13 hrs, but then it is lead-acid and not li.
The second test was with FAH running on both the CPU and GPU displaying a runtime of 10 min. Unplugging the appliance exhibited no issues and FAH kept chugging along. At the 6 min and 50 sec mark it hit the 4 minute runtime and PowerChute went into action, shutting down the system. This time, after plugging in the battery backup, I restarted the computer and went back to FAH to see if there would be a difference in time to reach full charge. The time was about the same, minus an hour. Part of the reason I believe is that with such a fast drain left more battery life at the 4 min mark and thus recharge was a bit quicker. Another take away is that you can still use the equipment while recharging without taking a hit on recharge time.
In the end, this is a great product that not only protects equipment from being damaged but will also shut down a computer safely without losing data. If the power requirement are the same or greater than what I used and a few more minutes of runtime Is desired then maybe the 1500 is what one may want instead of the 1350. Whatever the requirement is, be assured that APC’s BX series will do the job.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7 out of 5
4.7
Would recommend? Yes
(
3  out of  3
)
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