Customer reviews from lenovo.com
Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Average customer rating
4.5
(614 Reviews)
Rating breakdown 614 reviews
5 Stars
420
4 Stars
125
3 Stars
28
2 Stars
16
1 Star
25
89%of customers recommend this product.
(
424 out of
477)
Customer Reviews for Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Posted by: Anthony Decor
from Berkeley, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keyboard works as advertised. The typing experience is exactly like the keyboard on thinkpads.
Written by a customer while visiting lenovo.com
Posted by: SaBr415
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great build quality and trains your fingers/brain or when using the laptop keyboard (same feel, spacing etc). Built-in feet give a nice little angle to work at and the blueooth connection (I haven't tried usb) has been rock-solid. A+, I just ordered a second for home.
Written by a customer while visiting lenovo.com
Posted by: AllanOREGON
from Phoenix, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love it! Not only is it small and quiet but also the bluetooth connection is very reliable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CRiddell
from Austin, TX
Verified Purchase:Yes
The keyboard is very nice to type on the trackpoint works well, it connects quickly with either Bluetooth or via the USB receiver, and the layout is mostly familiar to ThinkPad fans.
I say mostly because on every other ThinkPad I’ve owned, I can swap the Fn and Ctrl key. I use the control key a lot and it’s been frustrating. I’m actually thinking about returning the keyboard for this one flaw.
It would also be nice for the Fn key to be better documented. Through trial and error I’ve found some of the key mappings (e.g. Fn-S for print screen). Even better would be if the driver would let me use the Fn key for my own stuff via simple keyboard macros.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 25, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: NickHirras
from Gulf Breeze, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect company to my ThinkPad, it gives me the same great typing and trackpoint experience. Doesn't take excessive desk space, and packs away for easy travel. As a software engineer typing all day, I haven't found a better more reliable keyboard. This thing is great.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Evan Carrol
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The bluetooth reception is acceptable. But the UHF mode with the dongle causes repeated keystrokes and leaves a lot to be desired.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: GEJMD
Verified Purchase:Yes
This keyboard has the classical touch/feel/sound as the traditional Lenovo quality. While the included TrackPoint is a nice feature it does require the keyboard to be slightly wider to accommodate the additional necessary keys, a very small issue for me.
Love it!
Written by a customer while visiting lenovo.com
Posted by: EmilC
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Great tactile feedback from keys. Very small footprint. Thought the trackpoint mouse control might be a rough adjustment, but not so. Overall, seems to be a high quality product, and I recommend it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com