Customer reviews from lenovo.com
Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A In - Black
Average customer rating
4.5
(614 Reviews)
Rating breakdown 614 reviews
5 Stars
420
4 Stars
125
3 Stars
28
2 Stars
16
1 Star
25
89%of customers recommend this product.
(
424 out of
477)
Customer Reviews for Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A In - Black
Posted by: Casual Reviewer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great layout / design (though backlit keys would have been nice). Also I've run into intermittent connectivity issues with the USB dongle (ie. missing characters)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
The legs will break and there is no support
on February 15, 2022
Posted by: Minnesota Attorney
from Minneapolis, MN
[This review was collected as part of a promotion.] The keyboard worked great until one of the legs broke. I only used it a few times. The leg is probably a 2 cent part. Lenovo's system will not recognize the serial number, so they are unable to open a support ticket. Dealing with Lenovo over this issue has completely changed my impression of the company. Do not buy any Lenovo accessories and assume they will honor the warranty that comes in the box.
There are dozens and dozens of complaints on the support forum about the same issue. Lenovo representatives on the support forum say that the defective legs are a known issue and to contact customer support. But customer support is powerless to open a support ticket. Customer support will transfer you to sales, who will then transfer you back to customer support and so on.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: revdoc
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just Great, east to hook up,works well and most important "Just the right size"
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Good keyboard, but not as good as on the Thinkpads
on December 13, 2020
Posted by: Sarab
from San Francisco Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's good, but I was expecting the typing experience to be exactly the same as that on my Thinkpad laptop, but it wasn't. I wished Lenovo made an exact keyboard they use in their Thinkpad laptops.
Written by a customer while visiting lenovo.com
Posted by: Jacob C 122
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this keyboard because I was having ergonomics issues with my work computer setup and I love using the trackpoint on my home Thinkpad. It’s a possible ergonomic alternative like trackballs and tilted mice to using regular mice. The low profile design allows it to be propped up in a wrist rest to angle the keyboard negatively and using the trackpoint seems to relieve pressure on my wrist. Too early to say yet, but I think this will solve my wrist pain issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Doug Schaefferkoetter
Verified Purchase:Yes
[This review was collected as part of a promotion.] good product, reliable, functions as advertised.Uses trackpoint verses touch slate for pointer, good battery life.
Written by a customer while visiting lenovo.com
Posted by: Michael Lin
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] very versatile, thin and light, charges with USB-C, dual wireless (2.4ghz+bt), thinkpad keyboard, track point, what else can you ask for?
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Harry Park
from Byron, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the texture and design of the keyboard. It works well and bluetooth is working so well without delay in getting signals.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com