Customer reviews from lenovo.com
Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Average customer rating
4.5
(614 Reviews)
Rating breakdown 614 reviews
5 Stars
420
4 Stars
125
3 Stars
28
2 Stars
16
1 Star
25
89%of customers recommend this product.
(
424 out of
477)
Customer Reviews for Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Customer Rating
5
Great keyboard! Classic Thinkpad feel and build.
on February 23, 2022
Posted by: EricRT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great keyboard. If you've always liked the long-standing best Thinkpad keyboard and TrackPoint, you'll find that here in an easy to set up portable wireless format. Solid build with no sacrifices in layout or spacing. Sturdy fold out feet give comfortable typing angle and good traction on smooth surfaces, good weight for typing on it in your lap. TrackPoint gives easy nav in even bumpy conditions.
Easy out-of-the-box setup and simple connection to a variety of devices; Android phone, Windows, NVIDIA Shield. Some individual apps on Shield don't fully utilize track point nav but still worked with arrow keys.
Classic Thinkpad quality at a great price point. There are certainly cheaper wireless keyboards out there, but in most cases exactly that, cheaper build, and none with the well-designed TrackPoint.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Harry Park
from Byron, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the texture and design of the keyboard. It works well and bluetooth is working so well without delay in getting signals.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
no key mapping facility; ctrl key almost works
on February 21, 2022
Posted by: Steve Newcomb
Verified Purchase:Yes
I still haven't found a bluetooth keyboard that I can use to run Emacs productively on an Android device. This keyboard, in combination with Apedroid's "External Keyboard Helper" app, *almost* works: I can swap capslock and right-control, and I can swap backtick/tilde with escape. However, no matter what I do, I can't combine the (repositioned) control key with backslash or underscore. The hardware seems good, but the firmware's ability to be reconfigured is nonexistent, and External Keyboard Helper, strong as it is, isn't strong enough to overcome that completely. I'm disappointed. I also have several non-Bluetooth, wired USB Lenovo trackpoint keyboards (several of them, in fact). Alas, they cannot be used with my Pixel phone because the phone offers no way to connect other than Bluetooth. (And wired keyboards are so... last-century.) I have no solution other than to map the unmappable keys to new ALT combinations, because that's what External Keyboard Helper supports, but this upends 65 years of keyboarding habits dating back to the Lear-Siegler ADM-3 computer terminal, which, with deep correctness from the perspective of productivity, put the control key where IBM decreed there should always, stupidly, be a rarely-used capslock key. IBM did that to please the existing users of already-obsolete typewriters (typewriters had no control key, obviously, but IBM had a large-for-the-era customer base of ex-typewriter users). Everyone has suffered, ever since, from a productivity-poisoning need to leave the home row every time a control key is needed. Crazy. Ever since, many many computer users have struggled to remap the control key on every kind of computer and terminal. Mostly, we've succeeded in doing that. With this Bluetooth keyboard, it can *almost*, but not quite, be done. Sad.
Response from lenovo.comBy Sunil_Lenovo, Customer Service, February 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Sunil_Lenovo
Very Respectfully,
Sunil_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LennyP
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great remote keyboard. It seems to be exactly the same keyboard as the last generation of the Carbon X1. The new X1 has a shorter keystroke.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Battery defective after 3 weeks of use
on February 17, 2022
Posted by: Waiting for my keyboard
Keyboard works nicely at first until yesterday. After charging the keyboard overnight, it only works when it is plugged into a power source. The charging light indicates that I have full battery when plugged in. I have the same issue on both a Lenovo PC and a Mac.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 17, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SHSJ
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feels a little lag with bluetooth connection. Maybe subjective.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 17, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
The legs will break and there is no support
on February 15, 2022
Posted by: Minnesota Attorney
from Minneapolis, MN
[This review was collected as part of a promotion.] The keyboard worked great until one of the legs broke. I only used it a few times. The leg is probably a 2 cent part. Lenovo's system will not recognize the serial number, so they are unable to open a support ticket. Dealing with Lenovo over this issue has completely changed my impression of the company. Do not buy any Lenovo accessories and assume they will honor the warranty that comes in the box.
There are dozens and dozens of complaints on the support forum about the same issue. Lenovo representatives on the support forum say that the defective legs are a known issue and to contact customer support. But customer support is powerless to open a support ticket. Customer support will transfer you to sales, who will then transfer you back to customer support and so on.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Is this a joke?
on February 11, 2022
Posted by: boomba84
from Poland
You can't use it with terminal and scrollable content, because events related to middle key works different than all other lenovo keyboards. It you want to scroll terminal - for example - you won't scroll it, but paste the content of your clipboard. The keyboard is good for someone who don't use trackpoint.
Lenovo is not going to fix a bug, so buying it is pointless.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 11, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com