Customer reviews from lenovo.com
Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Average customer rating
4.5
(614 Reviews)
Rating breakdown 614 reviews
5 Stars
420
4 Stars
125
3 Stars
28
2 Stars
16
1 Star
25
89%of customers recommend this product.
(
424 out of
477)
Customer Reviews for Lenovo - ThinkPad TrackPoint Keyboard II (US English) - Wired/Wireless Connectivity - Bluetooth - 2.40 GHz - USB Type A - Black
Customer Rating
5
Get the ThinkPad experience on your desktop
on November 11, 2022
Posted by: Michael Tilt
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing keyboard, get the same incredible feel and ease of trackpoint movement for your desktop or docked laptop.
Written by a customer while visiting lenovo.com
Customer Rating
2
Nice typing experience, but dead after 3 days
on November 6, 2022
Posted by: JohnBa
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although the overall build quality and the typing experience were nice, my unit suddenly died after just 3 days of use. Neither Bluetooth nor USB connections work with any of the computers that I have tried with; the only sign of life is the charging light that lights up when connected to power. I had to return mine, but considering all other reviews, I assume I was just unlucky with a bad unit.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 7, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. To accommodate your needs, please consider other options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686 option 2.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Perfect! only one thing missing...
on October 17, 2022
Posted by: JimmyGristle
from Chicago
USB dongle is great with a KVM style switch. But ability to pair to more than 1 Bluetooth device is also still needed. I have a phone, tablet, 2 laptops and a desktop. I suspect I'm not alone.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dale McAtee
from Cupertino, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great keyboard - solid feel with the versatility of the TrackPoint pointing stick. I prefer it to the keyboard that attaches to my ThinkPad X1 tablet and can use it with my Android tablet as well. The only thing I wish it had was the ability to do backlighting, but can understand why it doesn't.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
So much Greatness in Lenovo's history!
on September 30, 2022
Posted by: Hammerfest
While my title calls out Lenovo's great history, its current products leave MUCH to be desired.
Lets go over its cons and why these are such HUGE cons
1a: FN Key location, where Ctrl is, probably the dumbest thing they could have done, and how to swap them is one of googles highest "searched for" with regards to Lenovo Keyboards (separate or laptop, it applies to both)
1b: This will stack with other con's but this one is huge, there is no easy, or moderate way to swap these keys on the dedicated keyboard, only on laptops. To make matters worse here, Lenovo reply has "no interest" in resolving this issue in current, and the big kicker FUTURE models...
2a: It comes with the "media" keys enabled by default instead of the F keys, with Lenovo's history of being used in a business where the F keys are most commonly used, this is maddening
2b: To make matters worse, It seems that the FN Lock does not survive device or connection swaps meaning you have to do it every time you power on the keyboard to connect to a system
3a: You cannot use the USB port as a 3rd possible connection like you can with almost any competitor's keyboard, such a huge miss here
3b: In conjunction with the above, its important to note that the rechargeable battery is NOT user replaceable, meaning when it dies, or if it cuts out right after the warranty ends (as seems common), outside of self-repair, its TRASH...
4a: Lenovo's website for the keyboard lists no downloads, you have to google search or go to the URL on the paper it ships with
4b: Even after you get to the right site, the manuals and such are not there, you have to use a different landing page for the keyboard to get them
4c: On the downloads page for the software, the readme for the drivers are outdated and thus useless
5a: Drivers don't actually offer any true customization, why even have them and claim "for full function install drivers"..
5b: No onboard memory for the keyboard means any settings much like FN Lock above is forgotten when connecting to a different/new system
Now, with all of these con's its important to note if you do your OWN research with google analytics to find out what the most common/related search term for the product is (model number or name), you will find almost all 5 of these are the very TOP search results, you can ALSO find HUGE threads over on the OFFICIAL lenovo forums where AGAIN, these are the top results.
It would NOT be so bad if Lenovo's reply was NOT actually WE DONT CARE and WE WONT CHANGE IT or WE WONT EVEN GIVE YOU THE OPTION to change it...
Literally insulting the customer.
The ONLY Pro I feel this deserves having used older models and Lenovo laptops for work for years, due to its combined keyboard/mouse nature, its nice to save space, but it will sadly not replace my current keyboard for IT on the go.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We value your feedback as we are taking a further look into this internally.
To better accommodate your needs, please consider more options on our website at https://www.lenovo.com/us/en/pc.
Very Respectfully,
Adrian_Lenovo
To better accommodate your needs, please consider more options on our website at https://www.lenovo.com/us/en/pc.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jmal C
from jacksonville, nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great wireless keyboard. I dont know if I could ever use another one besides the Thinkpad keyboard. I can be improved slightly being mimicking the complete laptop experience, by adding the touchpad and areas to place you palms. If this was added, would give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dennis Huang
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good product for people love TrackPoint. The palm rest is too small for me, though.
Written by a customer while visiting lenovo.com
Customer Rating
5
Excellent keyboard for PCs
on September 21, 2022
Posted by: MoonNJ
from New Jersey
[This review was collected as part of a promotion.] Pros:
I like the tactile feel of the keys.
Keys are not noisy.
It is slim and compact.
Good battery life.
Cons:
None:
I would recommend this to a friend!
Written by a customer while visiting lenovo.com