Customer reviews from Western Digital
Western Digital - WD Blue WDS100T3B0A 1 TB Solid State Drive - 2.5" Internal - SATA
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Western Digital - WD Blue WDS100T3B0A 1 TB Solid State Drive - 2.5" Internal - SATA
Customer Rating
1
Total failure problems with SA510 line.
on August 19, 2023
Posted by: Jtad
I have had one totally failed drive, and 3 slowly failing drives. Apparently this is a common problem with the SA510 product line. My failed drive was on a lightly used PC. After a month or so of non-use, it wouldn't boot from the drive. My sisters laptop used daily, started to fail at the same time, but we cloned the disk in time. She uses it extensively for work.
My personal laptop is slow with SSD response speeds sometimes above 12 seconds, though this is possibly my fault from experiments I was running.
My final PC I started using again just today is showing multiple BSODs. I can't be sure they're drive failures yet. But I never had problems before.
Some on the forum claim the critical firmware update WD released doesn't work.
I hope they figure this out soon. WD usually makes great stuff.
My personal laptop is slow with SSD response speeds sometimes above 12 seconds, though this is possibly my fault from experiments I was running.
My final PC I started using again just today is showing multiple BSODs. I can't be sure they're drive failures yet. But I never had problems before.
Some on the forum claim the critical firmware update WD released doesn't work.
I hope they figure this out soon. WD usually makes great stuff.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, August 25, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
Buyer Beware - Do Not Trust This SSD
on October 31, 2023
Posted by: Fredrick
I purchased this SSD in July of last year, and initially, it worked fine. However, my experience turned into a nightmare as the drive died about three weeks ago. Upon further investigation, it's clear that this is not an isolated incident. Many other users have faced similar problems, and it's evident that there's an unacceptably high failure rate for this particular drive.
The manufacturer's response to these issues has been nothing short of infuriating. As you can see from other reviewers that have received the same canned response about their supposedly strict quality standards. It is evident that these standards are not being met, and their copy-and-paste responses do little to reassure customers that they take these complaints seriously or have any intention of improving their product.
I'm writing this review to express my profound disappointment with this SSD. It's not just about the loss of my data; it's about preventing others from enduring the same ordeal. I cannot emphasize enough that you should steer clear of this product. It's simply not worth the risk of losing your valuable data. Look elsewhere for a reliable and trustworthy SSD, as this one has proven to be anything but.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, November 3, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Barely lasted a year.
on September 24, 2023
Posted by: Expung3d
I purchased the 1TB SA510 drive on September 2nd, 2022. Fast forward to September 24th, 2023 and the drive is completely dead. I've tried it in different computers and have tried different SATA connectors and power connectors. I've now lost all of my data in just over a year of using this drive.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, September 27, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Jcp 1
Verified Purchase:Yes
Great drive. Just works at a great soeed and reliable
Written by a customer while visiting Western Digital
Posted by: Ivan M
Verified Purchase:Yes
Works great, using it on a PS4 Pro, having more memory comes in really handy is you have a vast game collection. I’m also using a 1tb version on my PS3.
Written by a customer while visiting Western Digital
Posted by: Richie
Verified Purchase:Yes
WD personally in my opinion is the brand that won't let you down.
Written by a customer while visiting Western Digital
Posted by: FlatlandFPV
Verified Purchase:Yes
Solid SATA SSD for OS. No issues with hook up. Included software made cloning of existing drive easy.
Written by a customer while visiting Western Digital
Posted by: cgsn
Verified Purchase:Yes
First time I do the installation and it was very easy, just follow the instructions.
I would recommend this to a friend!
Written by a customer while visiting Western Digital