Customer Reviews for Tripp Lite - ISOBAR8ULTRA 8 AC Outlets 12 ft. Cord 3,840 J Isobar Surge Protector - Light Gray
Customer Rating
3
Excellent build quality. Cheap, flimsy-feeling power switch.
on June 17, 2018
Posted by: G Bunga
from Canada
Upon receiving the IsoBar8Ultra and removing it from its packaging I was immediately impressed with its heavy duty, industrial grade build quality. This also included the very substantial 12' AC power cord. I already knew it had the internal specifications to meet my needs. -A small quibble: I would have preferred that the rows of outlets were differently oriented, with all the ground pin inputs facing outward. - I was already thinking about ordering a second unit based on my very favorable first impression. But, when I plugged the unit into an AC outlet to confirm that the status lights were working, etc.. I discovered to my disappointment that the power/reset switch had a very flimsy, cheap feeling to it, as well as being somewhat loose and 'jiggly' in its cavity. It almost felt that if I turned the unit upside down, the switch would fall out. -In fairness, the switch worked as it was supposed to (and, no, it didn't fall out when I turned it over), but my initial enthusiasm was now overshadowed by the issue of the switch. I first thought that this might be a one-off that got past quality control, and that I would exchange it for another, hopefully with a more solid switch. But after speaking to someone who recently purchased this same product, I found they had a similar impression of the switch. I then read a number of user reviews online and I came to the conclusion that this is the way this product is now being made. I felt that the power switch would be very likely to fail sooner or later. Despite the warranty, I didn't want that aggravation, so without ever plugging anything into it, I returned the item and got a full refund. Unless there is something I don't know about this switch, - and that is certainly possible - I can't understand why a well-regarded company like Tripp Lite would make a fine, high quality product like the IsoBar8Ultra and compromise it with such an apparently sub-standard (yet important) part.
I have four Tripp-Lite isobar ULTRA in my house. One in the kitchen for small appliances. two others for smart TVs and stereo equipment. Feel very confident in their products. Cas J.
We were already using a 6-outlet Tripp-LIte Surge Protector to power our duo's equipment, but decided that we needed a few more outlets. Having had a great experience with the 6-outlet model, we decided to go with Tripp-LIte once again to fill this need. In doing so, we got exactly what we required: a quality unit with the features we wanted. We couldn't be more pleased. Personally, I'm looking to purchase another for at-home use. If the duo ever requires expanded power capability, we will return to Tripp-Lite without giving it a second thought. We recommend this product wholeheartedly to anyone looking for a multi-outlet surge protector.
Used to protect my HDTV and Bose Lifestyle system and multiple other electronic components. Trust this device with all electronics and computer equipment.