Customer Reviews for Western Digital - WD Blue SA510 WDS100T3B0B 1 TB Solid State Drive - M.2 2280 Internal - SATA (SATA/600) - Desktop PC Device Supported
Customer Rating
1
Dead after 2 months, slightly used
on February 9, 2023
Posted by: maiandrei
Windows gave the error from the first image, and upon restarting the message from the second. Not longer seen in BIOS. Installed in the M2SATA-USB adapter, Windows no longer sees it. The adapter is good, tested many times, including when transferred data from older SSD to this one.
Now the stor refuses the warranty claim because the label is no longer attached to the product, but on the packaging. Please tell me how could I install the SSD in an Asus having its own foil with radiator purposes. Tried initially as is, and temperature was beyond 70°C. With Asus' radiator foil, temperature rarely surpassed 55°C
Response from Western DigitalBy SM OLS, February 10, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA Solid state drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Faulty out of the box
on December 24, 2022
Posted by: balmesz
I wish I listened for other reviews. Just for many others for me it was faulty right away too. It works for a few hours then the laptop reboots and a message shows up "no bootable device found". At this stage the laptop cannot detect this SSD until I do a power cycle. The original fw was 52015100 then I updated it to 52020100 as it intends to fix this issue but no, it stops working even faster than with the previous fw.
Response from Western DigitalBy SM OLS, December 27, 2022
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
Great value and performance, dead after 2 months
on February 18, 2023
Posted by: Todd0115
Cloned my 5400 rpm HDD to new SSD for a HUGE boost in Win10 performance. Drive easily recognized by BIOS and performed great for 2 months. Today it gave up the ghost and is no longer recognized in BIOS. Installed old HDD and SSD not recognized by Windows either. Tried in another laptop to verify it was the SSD and not the SATA connection and still not recognized. I've used Western Digital drives since the time hard drives were measured in megabytes and they've always performed flawlessly for many, many years. Maybe the SSD was struck by some neutrinos from a coronal mass ejection? Filling out the RMA form now. Hopefully the replacement will last longer.
Response from Western DigitalBy SM OLS, February 21, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you are looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Installed in Satechi Base for Mac Mini M2: 4X the additional storage with additional ports for less than base 256 upgrade. Operating fine so far.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Doesn't fit.
on July 16, 2023
Posted by: Bucktooth
This is advertised as the "new generation" to the NAND "old generation." However, comparing the two, you can easily see that the newer version has bigger teeth, which means it will not fit in the same slots as the older version. And this despite being advertised as SATA III with "increased compatibility."
Response from Western DigitalBy SM OLS, July 18, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you are looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Put it in my satechi hub for my Mac mini and it doesn’t recognize the 1TB. Useless
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, May 13, 2024
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA Solid State Drive . Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You can open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
Written by a customer while visiting Western Digital