[This review was collected as part of a promotion.] purchased for my wife and she loves it. no issues so far, great aesthetic matching our Lenovo laptops
[This review was collected as part of a promotion.] I bought this to replace my old keyboard and mouse. It works great! I have no problems with it so far.
[This review was collected as part of a promotion.] Great product for a great price! We have used them both and they work great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Mouse Problems and no support
on September 22, 2021
Posted by: greenha
from Ottawa, Ont
I liked the look and feel of both the keyboard and mouse. The problem is that the right button on the mouse stopped working after a few months and is now unusable. Technical support from Lenovo is non-existent. It is virtually impossible to find a number to call or to submit an issue. After much searching, I finally found a number. The representative did not recognize the part number or serial number and forwarded me to someone else. No luck there either. Unfortunately, I have misplaced my purchase order number so I am out of luck. Very disappointed with the service.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 22, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.