Customer reviews from lenovo.com
Lenovo - 510 Wireless Keyboard Mouse Combo - Unknown
Average customer rating
4.4
(455 Reviews)
Rating breakdown 455 reviews
5 Stars
313
4 Stars
79
3 Stars
28
2 Stars
17
1 Star
18
89%of customers recommend this product.
(
296 out of
333)
Customer Reviews for Lenovo - 510 Wireless Keyboard Mouse Combo - Unknown
Customer Rating
1
Disappointing!
on November 1, 2023
Posted by: jochr36
I bought this keyboard and mouse combo recently. I'd be even more disappointed if I'd payed retail pricing (MSRP). I have a Logitech keyborad and don't have any issues with keys working propery. This Lenovo keyboard often has issues registering keys that were typed, making for a lot of typos and errors. I rely on my keyboard to be accurate, as I do a lot of dictation work and often take notes as people talk.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 2, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JR20
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy installation. Keyboard has great feel, keys are quiet, and responsive. Mouse has excellent tracking and good ergonomic feel.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alex Lenovo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Basic keyboard but does the job well, decent key feel. So far had no issues.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Hershel
from Phoenix,Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice wireless keyboard mouse combo. Works well and is very easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jorge ER
from Florence, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its works just fine but you can't use just one or the other you have to use both in order for either to work. Recommend getting different one or brand tbh.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Morris West
from Wrightsville Beach, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I spilled a cup of coffee on my Yoga keyboard, so certain characters stopped working. This new remote keyboard and mouse let's me bypass the damaged keys and work like a pro.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great combo mouse/keyboard for desktop usages
on February 6, 2023
Posted by: KirkMc
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value keyboard and mouse combo - small footprint, works well - easy PnP with Windows 11.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 1Penny2Cents
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] As I was unaware there is wireless technology that is NOT bluetooth, I feel this was a less than optimum choice, given the limited number of ports on the computer. You have to plug in a dongle adapter to use it, also it's not rechargeable. I guess the whole thing is rather dated. Come on Lenovo, get with the times. You shouldn't even be suggesting something this archaic as an add on option for a brand new laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 2, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com