Customer reviews from Western Digital
Western Digital - WD Red Plus WD30EFPX 3 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Conventional Magnetic Recording (CMR) Method
Average customer rating
4.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Western Digital - WD Red Plus WD30EFPX 3 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Conventional Magnetic Recording (CMR) Method
Posted by: Paul C
Verified Purchase:Yes
Expecting these drives to perform as flawlessly and as long as the 2 previous I purchased years ago.
Written by a customer while visiting Western Digital
Posted by: Cincinnati WD User
Verified Purchase:Yes
Great product. I used it to replace a 9 year old WD drive in a TIVO DVR unit, not because it failed, but because it was 9 years old. The NAS feature was not important in this application. I have used WD with much success in our NAS at work.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: abay
Verified Purchase:Yes
Replaced drive in NAS. Just dropped it in and it works
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: V.K.
Verified Purchase:Yes
Good performance, Thanks to 256MB cache. Write speed ~160MB/s on a new empty drive. Not bad for HDD. Will be used as backup storage.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Joshua-48
Verified Purchase:Yes
Device was dead on arrival. Unfortunately I don't have the means to send it back in a timely way, but I bought it for a personal project that is now on hold.
Response from Western DigitalBy SM OLS, April 15, 2024
Hello Joshua-48,
We're sorry to hear your user experience with the WD Red Plus Hard Drives and appreciate your time for providing this review.
Based on your concern, if the drive is not showing up on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
We're sorry to hear your user experience with the WD Red Plus Hard Drives and appreciate your time for providing this review.
Based on your concern, if the drive is not showing up on the computer then it could be due to insufficient power supply to the drive for operation. To isolate the cause of the drive failure, it is recommended to connect the drive as secondary storage via SATA port to the computer and check the drive for any damage or defect.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Written by a customer while visiting Western Digital
Posted by: Just Jan my the
Verified Purchase:Yes
Bought 2 drives for my NAS. One was not recognized. Took many weeks of emailing WD to send a replacement.
Finally got replacement and all works great.
If I had to do it again, I would order the same drive but through a reputable retailer. WD's support was just too slow.
Response from Western DigitalBy SM OLS, April 23, 2024
Hello,
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers, this usually never happens. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us, and we appreciate your continued support.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support , the customer support team will contact you as soon as possible.
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers, this usually never happens. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us, and we appreciate your continued support.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support , the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Posted by: TexasDPS
Verified Purchase:Yes
Perfect for my raid failure. I recieved a replacement set of drives from a friend and one was throwing errors.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Jbowen
Verified Purchase:Yes
Great value and super quiet. Works great! Has been running well and I’ve had no problems with it!
I would recommend this to a friend!
Written by a customer while visiting Western Digital