Customer reviews from antennasdirect.com
Antennas Direct - Mast40 Clearstream Universal Mast, 40-in. With Mounting Hardware - Black
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Antennas Direct - Mast40 Clearstream Universal Mast, 40-in. With Mounting Hardware - Black
Customer Rating
1
Mast is a Zero. Use a different Mast.
on August 27, 2025
Posted by: ConstructCJ
from Janesville, Wi.
Gender:Male
I bought this antenna mast as part of a package. As simple as this mast is. This is poorly manufactured and next to impossible to assemble and utilize with the hardware provided. My advice is purchase a different mast or prepare to make several alterations for this mast to work. I rate this mast as a 0.
The inner diameter of the mount is 2 ½” wide while the mast is 1 5/8” outer diameter. You are unable to utilize the bolts to fasten the mast to the mount.
The mounting plate is not flat. The plate is curved side to side.
The hex screw is not 2 ½” long, it is only 2 ¼” long The 2 “carriage screws” that are inserted on the inside of the mast to fasten to the outside of the mount are too short at only ½”. The lags “mounting screws are 2” and are too long and will stick out if fastening to a 2x? board.
I ended up using 2, 3” long ¼’ bolts long enough to go from the outside of the mount through the mast and back into the other side of the mount. You could not tighten this enough that the mast would not drift downward from a straight vertical position. Once this was mounted I then put metal screws into the mount and through the mast to prevent the drift. Totally ludicrous.
Another obstacle I ran into was when fastening the dipole to the antenna, the bolts were too long and I had to shim out the bolts with washers in order to tighten. Otherwise, the bolt would have stripped out going into the antenna and still would not have kept the dipole secure.
Please look at the photos to more clearly observe the assembly problems and the mount quality.
No, I would not recommend this to a friend.
Response from antennasdirect.comBy Becky M, Marketing, September 2, 2025
Hi there! Thank you for bringing this to our attention. We’re really sorry to hear about the difficulties you experienced with our antenna mast. This is not the kind of experience we want for our customers, and we appreciate the time you took to provide such detailed feedback. Your notes about the sizing, hardware fit, and assembly process are extremely helpful, and we’ll be sharing them directly with our product development team for review. We’d like to make this right for you. Please reach out to our customer support team at 877-825-5572 so we can assist directly. Whether that’s troubleshooting, replacement parts, or a different solution that works better for your setup. We are here Monday-Friday to help. Thank you again for your purchase and honest feedback!
Written by a customer while visiting antennasdirect.com
Posted by: JD
Verified Purchase:Yes
There was no info as to the diameter of the mast. It is too big for the antenna I have so I can not use this mast. Please put this important info on similar products.
Response from antennasdirect.comBy Becky M, Marketing, September 23, 2024
Hi JD! If you scroll down on the product page a bit you will see all our specifications that states the correct inside and outside diameter of the mast. I will attach a link below to the product page on our website, https://store.antennasdirect.com/clearstream-universal-mast-40-inch-with-mounting-hardware.html. If you are still unable to see the dimensions for some reason, please give us a call at 877-825-5572. Thank you for your purchase and honest feedback.
Written by a customer while visiting antennasdirect.com
Customer Rating
5
A good mast option for your antenna in your attic
on February 8, 2025
Posted by: Bruts
from Metro Atlanta
Verified Purchase:Yes
Simple mast, strong enough to hold large antennas, a little difficult to get lower bolts in but otherwise easy to install
I would recommend this to a friend!
Written by a customer while visiting antennasdirect.com
Posted by: diffi
Verified Purchase:Yes
antenna works well even tho i'm in a valley got broadcast channels so i can watch football all i wanted
I would recommend this to a friend!
Written by a customer while visiting antennasdirect.com