Dear J.G.555,

Thank you for sharing your experience with the ASUS BE279QFK monitor. We are pleased to know that you find the monitor itself to be of good quality, and we sincerely apologize for the disappointment caused by the performance of the integrated speakers. We understand how important audio quality is, and we regret that this aspect did not meet your expectations.

To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist further.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2603005815-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[LCD Monitor] Troubleshooting - No Sound／Speaker Noise／Abnormal Voice／Cannot control volume: https://www.asus.com/us/support/faq/1015182/