Customer reviews from Hoover
Hoover - Refurbished Excellent - Powerscrub XL Pet Carpet Cleaner Deep Clean - FH68020 - Black
Average customer rating
4.4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
239
4 Stars
41
3 Stars
5
2 Stars
12
1 Star
31
86%of customers recommend this product.
(
226 out of
262)
Customer Reviews for Hoover - Refurbished Excellent - Powerscrub XL Pet Carpet Cleaner Deep Clean - FH68020 - Black
Posted by: Daniela
from East haven, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am surprised at how much this vaccuum does not work considering how much I paid for it. It doesn't even take up hair, and I have had to scrub the same areas multiple times on the carpet because the stains are still there as well as pet odor. I have not gotten any positive results and am wondering if the vacuum is broken. I am unhappy with it and want a refund.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 18, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Power Scrub XL Pet . We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you-The Hoover
team
team
Written by a customer while visiting Hoover
Posted by: Paul
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing results. So happy I have this at home. Buy it now!
Written by a customer while visiting Hoover
Posted by: Jeffrey
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Carpet cleaner appears to remove the liquid applied to rug so the rug is drier than the older model but we are not sure if it is cleaning as deep in the carpet as the older one but it works well.
Written by a customer while visiting Hoover
Posted by: Gina
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] New puppy and carpet don't mix so this came in handy for those uh oh. But for me the deep clean mode is the only one I use. Lightweight and great buy.
Written by a customer while visiting Hoover
Posted by: Shirley
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had some old carpet and decided to give cleaning it a try before buying new carpet. To my surprise, this machine did the trick. I love that it really gets up the water. I had to call customer service because I didn't have the handle secured in place. They were great and offered to have a new one shipped but my husband found my error. Will recommend this cleaner!!
Written by a customer while visiting Hoover
Posted by: Debbie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the ease of the lightweight machine. Easy to fill cleaning solution and dirty water.
Written by a customer while visiting Hoover
Posted by: Roland
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are a few differences between our former model and the new one...but what a difference in cleaning power! I did all the carpets in our house and was totally shocked at the increase in dirt it pulled up! Easier to use, empty, and refill, and I'm sure the capacity was greater. Definitely the best 'upgrade' of household 'appliance' we've ever done.
Written by a customer while visiting Hoover
Posted by: Lois
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a powerful machine! It is also wide and really drags the dirt back out of the carpet for a deep clean. The water capacity is large too so I don't have to empty it several times for a large area of the carpet. I am very pleased with this.
Written by a customer while visiting Hoover