Customer reviews from coleman.com
Coleman - 45 Can Collapsible Sport Cooler ZIPPER - Black
Average customer rating
3
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
1
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Coleman - 45 Can Collapsible Sport Cooler ZIPPER - Black
Posted by: Anonymous
from Fairmont, WV
Gender:Female
Verified Purchase:Yes
The inner lining fell apart after just a couple uses. The external part of the cooler is well made but the inside was not durable.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 21, 2022
Hi, Jaime.
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our 45 Can Collapsible Sport Cooler. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We're sorry to hear that the inner liner of your cooler is defective. We will make sure to take note of your feedback for review. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
Please let us know if you need further assistance and we will be happy to help. Thank you and have a great day!
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our 45 Can Collapsible Sport Cooler. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We're sorry to hear that the inner liner of your cooler is defective. We will make sure to take note of your feedback for review. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward.
Please let us know if you need further assistance and we will be happy to help. Thank you and have a great day!
Written by a customer while visiting coleman.com
Customer Rating
5
Space saving and effective
on September 17, 2019
Posted by: Ambro
from York, PA
Gender:Male
[This review was collected as part of a promotion.] I was apprehensive with how well a collapsible cooler would work. Much to my surprise it keeps ice for hours, drinks cool, and doesn’t leak. Great cooler!
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Poor liner
on April 4, 2020
Posted by: schmidt2020
from St.Louis, MO
Gender:Female
I used this cooler once, the liner collected water and became extremely full of mold and mildew and had to throw out the liner. Would not recommend.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman-Consumer Care, Outdoor and Recreation, April 24, 2020
Dear schmidt2020,
Your review is very concerning to us. We would appreciate if you would contact our consumer care team by calling 1-800-835-3278 to speak with a consumer care representative about your recent experience and we will be more that happy to assist you.
Your review is very concerning to us. We would appreciate if you would contact our consumer care team by calling 1-800-835-3278 to speak with a consumer care representative about your recent experience and we will be more that happy to assist you.
Written by a customer while visiting coleman.com
Posted by: Anonymous
from Tampa, FL
Gender:Female
Verified Purchase:Yes
Easy to clean. Easy to store. Perfect for a day on the water or to bring on a camping trip.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
2
Don’t waste your money
on July 26, 2020
Posted by: Jonnie
Gender:Male
Inside support liner poorly designed. Absorbed water and became moldy. Great concept, poor design. Don’t recommend.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman consumer care, Outdoor and recreation, October 9, 2020
Hi Jonnie,
Thanks for sharing your feedback. We’re sorry your experience with our Soft cooler didn’t match your expectations. It was an uncommon instance and we’ll do better. That is definitely not the kind of experience that we want you to have. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
Thanks for sharing your feedback. We’re sorry your experience with our Soft cooler didn’t match your expectations. It was an uncommon instance and we’ll do better. That is definitely not the kind of experience that we want you to have. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com