Customer reviews from jbl.com
JBL - Tune 310C: Wired Hi-Res in-Ear Headphones - White
Average customer rating
3.9
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
20
4 Stars
8
3 Stars
5
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
22 out of
23)
Customer Reviews for JBL - Tune 310C: Wired Hi-Res in-Ear Headphones - White
Customer Rating
4
Nice sound but will fall out of my ear
on February 26, 2024
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Headphones sound great. They do tend to fall out of my ears more often than I'm accustomed to, so that is quite annoying at times. I do like the ability to pause and control the volume on the headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Average wired earbuds
on August 3, 2024
Posted by: Bossman
from Mississippi
I bought the 310c to replace my 110 because of the reviews of how they sounded. But in my honest opinion the 110 sounds better. The 110 are louder and seems to have more bass.
Response from jbl.comBy Customer Support, August 5, 2024
Thanks for your feedback, we're always looking for ways to improve. We recommend using the EQ presets control accessible via the three-button remote on the cord. To find the sound that fits your taste.
Written by a customer while visiting jbl.com
Customer Rating
5
A great wired option with tethered benefits.
on March 21, 2024
Posted by: JBlongz
from New York, NY
[This review was collected as part of a promotion.] I really missed having a good wired headphone option these days when wireless is dominating the market. The Tune 310c are a very simple to use, no pairing necessary. There is no fear of losing the a left or right bud when running or bustling through the city. The sound quality is good and consistent with that JBL has been providing across their product line. Now that USB-C is standard among every relevant smart phone, JBL has proved ready to address the new trends in technology.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Average headphones with bad usb-c connector
on January 1, 2025
Posted by: John Big22
from Cape Cod
The usb-c connector is very tight, very hard to unplug from my phone and laptop. I have to force it to be able to unpluge the headphones.Volume level could be higher. Have a cheaper jbl wired headphones with better audio quality.
Response from jbl.comBy Customer Support, January 3, 2025
Thank you for sharing your feedback on our JBL Tune 310C USB. We understand your concerns regarding the fit and the volume level. We appreciate your honest feedback. We will pass this along to our development team. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
One side stopped working
on October 3, 2025
Posted by: Agnik
from Japan
Right sight stopped working a few months after purchase despite delicate handling and fairly infrequent use. I can still use the volume controller, but the sound doesn't go through.
Response from jbl.comBy Customer Support, October 3, 2025
Thank you for informing us about this. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Written by a customer while visiting jbl.com
Customer Rating
1
stopped working in less than two months
on October 14, 2025
Posted by: clarix dinamix
these headphones lasted me 6 weeks before they broke. the sound is now in and out and even holding it into the phone won’t work. don’t buy.
Response from jbl.comBy Customer Support, October 15, 2025
Thanks for your feedback. Below are some troubleshooting steps that might help isolate the issue with your JBL Tune 310C. First, let’s determine if the source device (Phone, iPad, Computer, etc.) is giving the problem. Please try connecting to a different source using the same wire and headphones. If the problem is resolved, this means that the jack in your phone is no longer working properly. Next, flex the wire where it joins with the source device. If there is a change in dropouts, this means that the wire is bad. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
dissapointed!!!!
on October 17, 2025
Posted by: rubyshock
I bought these hoping to replace the regular earphones since these have the usb-c already installed.. They dont work after less then a month of regular use ):
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
Response from jbl.comBy Customer Support, October 17, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Lots of Bass and So Comfortable! Perfect!
on March 5, 2024
Posted by: fayhope
from Hammond, LA
[This review was collected as part of a promotion.] The JBL Tune 310C with USB-C are perfect for me! They work great with my android phone and the sound is incredible. There is plenty of bass, just like I like and everything comes through crystal clear. The cord never tangles like other types wired ear buds. They are very comfortable and light. You really don't feel them in your ears. Phone calls are also clear and I have even used them for work calls!
I would recommend this to a friend!
Written by a customer while visiting jbl.com