Customer reviews from jbl.com
JBL - Tune 310C - Wired Hi-Res in-Ear Headphones, Tangle-Free Flat Cable, 3-Button Remote with Microphone - White
Average customer rating
4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
8
3 Stars
5
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
22 out of
23)
Customer Reviews for JBL - Tune 310C - Wired Hi-Res in-Ear Headphones, Tangle-Free Flat Cable, 3-Button Remote with Microphone - White
Customer Rating
5
Too immpresive
on March 22, 2026
Posted by: a34gjdjeb
from Trinidad and Tobago
Bought this thang and all i gotta say is that for the fact it has hard bass with clean mids and clear and present vocals is ridiculous for its size. And it gets quite decently loud for have a 98 spl sensitivity also being quite immersive. Its also kinda defeats the purpose of an equalizer thanks to the eq presets on the button console. But it is one of the most comfortable headphones i ever wore overall!
Written by a customer while visiting jbl.com
Customer Rating
4
Nice sound but will fall out of my ear
on February 26, 2024
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Headphones sound great. They do tend to fall out of my ears more often than I'm accustomed to, so that is quite annoying at times. I do like the ability to pause and control the volume on the headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great backup pair of headphones
on February 28, 2024
Posted by: ebick929ley
from Akron, OH
[This review was collected as part of a promotion.] These USB-C headphones are great for a backpack pair if your wireless ones aren't available. I didn't find anything special about these. The wire for them are flat and doesn't tangle that much. I would say that the sound quality is standard but doesn't offer any bells or whistles. I did not like how the controls are as high on the wire that goes into your ear. I would think that it would be on the main cord. The controls also only paused music but doesn't pause when watching videos on social media. Also, I don't like how this doesn't have a clip to attach to your clothes while using them and find that the cord material gets stuck to certain clothing materials. Since these plug into the charger port, you obviously can't use them and charge your phone at the same time.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, Customer Support, February 29, 2024
We appreciate you taking the time to provide feedback on our JBL Tune 310C. We're always looking for ways to improve. We'll make sure to pass this along to our development team. Also, if you need further assistance with your product, you may reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
3
Average wired earbuds
on August 3, 2024
Posted by: Bossman
from Mississippi
I bought the 310c to replace my 110 because of the reviews of how they sounded. But in my honest opinion the 110 sounds better. The 110 are louder and seems to have more bass.
Response from jbl.comBy Customer Support, August 5, 2024
Thanks for your feedback, we're always looking for ways to improve. We recommend using the EQ presets control accessible via the three-button remote on the cord. To find the sound that fits your taste.
Written by a customer while visiting jbl.com
Customer Rating
5
A great wired option with tethered benefits.
on March 21, 2024
Posted by: JBlongz
from New York, NY
[This review was collected as part of a promotion.] I really missed having a good wired headphone option these days when wireless is dominating the market. The Tune 310c are a very simple to use, no pairing necessary. There is no fear of losing the a left or right bud when running or bustling through the city. The sound quality is good and consistent with that JBL has been providing across their product line. Now that USB-C is standard among every relevant smart phone, JBL has proved ready to address the new trends in technology.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Average headphones with bad usb-c connector
on January 1, 2025
Posted by: John Big22
from Cape Cod
The usb-c connector is very tight, very hard to unplug from my phone and laptop. I have to force it to be able to unpluge the headphones.Volume level could be higher. Have a cheaper jbl wired headphones with better audio quality.
Response from jbl.comBy Customer Support, January 3, 2025
Thank you for sharing your feedback on our JBL Tune 310C USB. We understand your concerns regarding the fit and the volume level. We appreciate your honest feedback. We will pass this along to our development team. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
One side stopped working
on October 3, 2025
Posted by: Agnik
from Japan
Right sight stopped working a few months after purchase despite delicate handling and fairly infrequent use. I can still use the volume controller, but the sound doesn't go through.
Response from jbl.comBy Customer Support, October 3, 2025
Thank you for informing us about this. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Written by a customer while visiting jbl.com
Customer Rating
1
stopped working in less than two months
on October 14, 2025
Posted by: clarix dinamix
these headphones lasted me 6 weeks before they broke. the sound is now in and out and even holding it into the phone won’t work. don’t buy.
Response from jbl.comBy Customer Support, October 15, 2025
Thanks for your feedback. Below are some troubleshooting steps that might help isolate the issue with your JBL Tune 310C. First, let’s determine if the source device (Phone, iPad, Computer, etc.) is giving the problem. Please try connecting to a different source using the same wire and headphones. If the problem is resolved, this means that the jack in your phone is no longer working properly. Next, flex the wire where it joins with the source device. If there is a change in dropouts, this means that the wire is bad. For further assistance, please contact us.
Written by a customer while visiting jbl.com