Customer reviews from otterbox.com
OtterBox - Cable Lightning to USB- C 6.6 Ft Cable | Color: - Purple
Average customer rating
4.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
7
77%of customers recommend this product.
(
27 out of
35)
Customer Reviews for OtterBox - Cable Lightning to USB- C 6.6 Ft Cable | Color: - Purple
Posted by: Dmpls
Verified Purchase:Yes
I originally thought this product was a standard iPhone cable usb. It is not. It does however fit a handheld charger I have so still a great purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Profoundnoise
Verified Purchase:Yes
I love this cord . It charges super fast with the right block . Definitely one of the better products .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joey M
Verified Purchase:Yes
Not even a month with this charger and it already stopped working! It will no longer charge and I’ve tried 2 different power adapters
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 27, 2023
Yikes! We're so sorry to hear about your experience with this Lightning to USB-C Fast Charge Cable. We totally understand that you expect more longevity out of an OtterBox product. If you've already tried this cable with a different wall block charger and experienced the same disappointing result, we'd be more than happy to look into your replacement options under our product warranty. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to assist you further.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Amy B
Verified Purchase:Yes
Purchased just a little over a month ago and already barely charges my phone. I keep it in the same spot near my bed and the cord has to be angled just right to charge. It continuously loses power if I try to use my phone while plugged in. Very disappointed in the product! I purchased an Otterbox cord because it looked like it would last a long time compared to the Apple cord and I was mistake.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 17, 2023
Hey there Amy! We're sorry to hear that you are not loving our Fast Charge Cable Premium. This sounds like a very unusual situation, and we would love to see what we can do to help further. Please give our friendly Otters a ring at 1-855-688-7269 and they will be happy to help troubleshoot or get you a replacement under our product warranty.
Best,
OtterBox Customer Service
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Pragmaticat
Verified Purchase:Yes
Doesn’t give-out like the old cable. Pretty blue color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Recycler29
Verified Purchase:Yes
Does what I needed; connects my iPhone to a universal C brick.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mamapanda
Verified Purchase:Yes
My son is enjoying his new cable especially the color
Written by a customer while visiting otterbox.com
Posted by: Kai W
Verified Purchase:Yes
This charger is fast and long! No shortages and no tangles because the cord is thick and has a reinforcer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com