Customer Reviews for Govee - Outdoor LED Strip Lights RGBIC with Warm and Cold White, 98.4ft 2.4G WiFi Smart Outdoor Lights, IP65 Waterproof - Multicolor
Customer Rating
1
Not Waterproof, Poor Quality
on December 22, 2024
Posted by: Mark
I purchased a 98.4 ft outdoor strip light, and it worked great for the first week. However, it stopped functioning properly soon after. It appears that the product is not as waterproof as advertised. I’m very disappointed with the quality and would not recommend this product
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
I purchased several sizes expecting that they could be connected. But they can't. There are other no name brands that allow for this option and I just assumed that Govee being a well known brand would too. Nope.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
I bought the 100 ft outdoor LED strip light and it stopped working after 1 week. The lights after the first joint are locked in a blue color tone and cannot be changed. The first section operates just fine, but is useless if the whole thing doesn’t communicate. My lights look ridiculous and I’ve since turned them off.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com