Nice lights, somewhat intuitive interface, wish the controller weren't limited to a certain number of segments.
on January 2, 2025
Posted by: Hans
Nice lights, somewhat easy to install. I bought two packs of the 98.4ft sets, hoping to splice them together. Ideally, I wanted to hook both sets up to the same controller. Well, the controller is limited to a certain number of LED segments.
I did cut and hook segments back together using a 10mm 5pin connector. But any LED segments beyond what would be the equivalent of 98.4ft of strip do not come on. I'm not sure where "Ed" (from one of the top reviews) got 200ft. Because you can splice all you want, but the segments past 98.4ft don't come on. I'm not sure if this is a software or a hardware issue. If it's a software issue, GOVEE, change it! It would be nice to be able to buy several sets, cut and splice them together and run them off of one controller. Having controllers hanging down from all around your house is lame.
I would recommend this to a friend!
Response from govee.comBy Govee support, January 8, 2025
We are very sorry that our products do not support series connection. For your user experience, we recommend not to use series connection. If connected in series, it may cause the lamp to flicker, affect its service life, or even cause the lamp to not work.
I bought the 100 ft outdoor LED strip light and it stopped working after 1 week. The lights after the first joint are locked in a blue color tone and cannot be changed. The first section operates just fine, but is useless if the whole thing doesn’t communicate. My lights look ridiculous and I’ve since turned them off.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
We apologize for the inconvenience. If you have any questions please contact Email: support@govee.com
I purchased several sizes expecting that they could be connected. But they can't. There are other no name brands that allow for this option and I just assumed that Govee being a well known brand would too. Nope.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
I purchased a 98.4 ft outdoor strip light, and it worked great for the first week. However, it stopped functioning properly soon after. It appears that the product is not as waterproof as advertised. I’m very disappointed with the quality and would not recommend this product
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support