Customer reviews from philips.com
Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Average customer rating
4.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
6
81%of customers recommend this product.
(
46 out of
57)
Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Posted by: Tooth pain
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to order , fast delivery and as always my mouth feels amazing after I brush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Waterlover
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These brushes can and whiten better than any other I’ve tried
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jay6729
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great help in keeping my teeth white. Design is specular and delivers great results.
Written by a customer while visiting philips.com
Customer Rating
5
Good design and engineering.
on August 5, 2025
Posted by: shdawson
Gender:Male
Nice product. My dentist recommend this one and a competitor, emphasizing this one as the option that will most likely work best for me.
Written by a customer while visiting philips.com
Customer Rating
1
I have used this brush head for only 2 weeks
on September 14, 2025
Posted by: Anonymous
Gender:Female
Do not buy them. Bristles falling out, getting stuck between teeth and in throat.
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 15, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Do not want a nickname
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn't fit my toothbrush. It's difficult to find the correct heads on your website.
Response from philips.comBy Philips Consumer Care, September 29, 2025
Hi Do not want a nickname, We're sorry to hear about your experience and thank you for bringing this to our attention. We'd like to look into your concern immediately and ensure that you will find the correct replacement head in a more convenient way. Please consider reaching out to us trough one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR
Hope to speak to you soon! Kind regards, Philips Consumer Care
Hope to speak to you soon! Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Digital features
on December 22, 2021
Posted by: Moonshine57
Gender:Female
[This review was collected as part of a promotion.] I love how well the Diamond toothbrush cleans. However, it's very frustrating every three months when it won't start with ease. I've tried to change the settings and nothing works other than changing the brush. I subscribe to do this, but supply chain issues recently got in the way. The older version never did this. Technology is not always a good thing.
Response from philips.comBy Philips Consumer Care, December 30, 2021
Hi there,
Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the results your Diamondclean provides you with. However, we are sorry to hear it sometimes doesn't want to start with ease. We would like to hear more about this issue and help you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the results your Diamondclean provides you with. However, we are sorry to hear it sometimes doesn't want to start with ease. We would like to hear more about this issue and help you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Seem to be wearing quickly
on January 15, 2021
Posted by: Momto3kiddos
I love my toothbrush and these are my preferred heads. But for some reason they seem to be wearing out more quickly than usual. It’s becoming very expensive to continue using the toothbrush.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 27, 2021
Hi there. Thank you for taking the time to write this review. We're sorry to hear the brush heads are acting up, and can imagine this is quite inconvenient for you. Please know this should be replaced every three or four months. We would also advise you to not use toothpaste with essential oils in them. If you have any questions, please feel free to reach out on Facebook (@PhilipsCare) or Twitter (@PhilipsCare). We're happy to help.
Written by a customer while visiting philips.com