Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Apple - Refurbished Excellent - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White
Customer Rating
5
Great Earbuds
on October 14, 2024
Posted by: Sue Q
I first bought the wireless Beats Pro, and they were good, but no one could hear me on a phone call. Good for music only, the beats. Now, the AirPods 2nd generation, these are the BEST. When I say the quality of a phone call is on point, they are on point! The music sounds like great surround in your ears. I love how they recognize you speaking with someone, it will lower the volume itself in between. I love how they really can block out outside loud noise to a decent ear level when you have both in your ear. Fits comfortably in my ears. Apple did great with these earbuds. You get what you pay for with these, for sure! One more thing: the soft part that goes down into your ear doesn't easily come off due to them actually snapping in place.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Vmp0621
from Nashville
Verified Purchase:Yes
Might have received just a bad product
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, July 22, 2025
We appreciate your feedback on your Apple AirPods Pro (2nd generation). We know how distressing it is when your device is not meeting your expectations or operating as intended. If you're experiencing less than expected battery life, it might be helpful to check for any software updates or reset the AirPods to see if it improves performance. Additionally, ensuring the AirPods are fully charged before use and minimizing the use of features like noise cancellation can help extend battery life. For further assistance, visit the AT&T support page ( https://getsupport.apple.com/solutions ) for more detailed guidance.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gaylord mi
Verified Purchase:Yes
Amazing product super happy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I had my doubts about being able to keep the pods in my ears, however they have stayed n position very well. My motive for buying them was to test my hearing. The hearing test worked like a charm. I have moderate hearing loss which is what I expected.
I would recommend this to a friend!
Written by a customer while visiting ATT.com