Impressed by customer service and quality of mattress!
on March 22, 2020
Posted by: Evelina
from Georgia
Gender:Female
I never heard of BCP before I needed a foot spa. The purchase ended up a saving grace for my achy feet. I was then reassured by the company's legitimacy, and ordered a mattress, which I needed like yesterday for our second home. The mattress is an amazing bargain. It is also of amazing quality. I initially ordered the medium-firm, which did not agree with my back, but working with the customer service, I was able to exchange it for the medium-plush, which offers perfect comfort. You now have a customer for life, BCP. Thank you for your courtesy and prompt customer service! I wish you guys carried bidets as I am now in the market for one. Ordering a new patio set next though.
This was one of the best purchases I've made. It arrived on time and un-boxing was easy. There was no smell and the mattress actually raised to just under 12 inches.
Bought the mattress, it arrived on time, everything was as described in the listing. A little firmer than I expected but not a bad thing....i expected it to be nice, but not near as nice as it is.
This has turned out to be a very good purchase. The mattress inflated to its full size very quickly. It only had a mild chemical smell to it, barely noticeable, and it fully dissipated within a week. The mattress is very comfortable, althouth not as "plush" as I had hoped. I know that memory foam mattresses tend to feel firmer than regular mattresses, so that's why I ordered the "medium-plush" instead of "medium-firm" version. I've gotten used to it, but it took me a few days. I'm very happy with my purchase and would buy it again.