Fell out of my jacket pocket on a bike ride and the protective screen split open
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, June 11, 2025
Thank you for your feedback! We're sorry that the Body Glove Tidal Waterproof with MagSafe Case - iPhone 16 Pro Max did not live up to your expectations. Please be aware that the case can be exchanged or returned within 14 days of purchase. A proof of purchase is required to replace your accessory. Click on the following link to learn more about the return policy: https://www.att.com/wireless/return-policy/
I like the Body Glove case because it gives me peace of mind knowing my brand-new phone is well protected. However, it feels a bit too bulky for my taste. Another issue I’ve experienced is that sometimes the screen doesn’t respond to my touch properly, and I suspect the case may be affecting that. I often have to tap multiple times, which can get frustrating.
Response from ATT.comBy -David, AT&T CARE, June 23, 2025
Thank you for your feedback! We’re glad the Body Glove case gives you peace of mind with strong protection. We appreciate you sharing the concerns about bulkiness and touch sensitivity, your input helps us improve. If touch issues persist, adjusting the case or screen protector might help. Thanks for being part of the AT&T community!
Not the best. The screen protector makes using the phone harder. The covering for the apple intelligence button was so flimsy. Did seal part of the way around the phone. I was not happy with it.
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, June 25, 2025
Thanks for your feedback! We understand how important it is to have reliable protection for your phone, and we're really sorry that Body Glove Tidal Waterproof Case didn't meet your expectations. If you'd wish to replace or exchange, it can be done with a valid proof of purchase and has to be returned within 14 days from the date of purchase. Click on the link: https://www.att.com/wireless/return-policy/ to know more about return policy.