Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.6
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
24
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
5
Microwave
on December 20, 2025
Posted by: NewtoFigidaire
[This review was collected as part of a promotion.] Liked the preset cooking features as well intuitive operations. Much more even cooking than prior microwave.
I would like it better without the lock feature as we have no need of it without young children in the household. Would love a way for owners to diable lock feature.
I would like it better without the lock feature as we have no need of it without young children in the household. Would love a way for owners to diable lock feature.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 23, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the intuitive cooking presets and the even performance of your microwave. We understand your concern about the lock feature and appreciate your suggestion—customer input like yours helps us improve future products.
If you need any assistance with your microwave, you can contact our support team at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you need any assistance with your microwave, you can contact our support team at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 Years and Counting
on December 23, 2025
Posted by: Phil50
[This review was collected as part of a promotion.] Owned Frigidaire appliances for more than 20 years. Only appliance that will be in my home!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on December 27, 2025
Posted by: Ponufrak
[This review was collected as part of a promotion.] Great microwave!! Very sleek and efficient!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, Ponufrak! We appreciate you taking the time to leave a review. It’s great to know your built-in microwave is operating smoothly and meeting your expectations. Should you need further assistance, don’t hesitate to reach out through Live Chat at frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. Our team is ready to help you. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 3, 2026
Posted by: Binny35667
[This review was collected as part of a promotion.] Looks smart in the kitchen. Only annoying thing is the child lock so it’s a two step process to open door each time
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: Granbury
[This review was collected as part of a promotion.] Great products
Written by a customer while visiting frigidaire.com
Customer Rating
5
As expected
on January 12, 2026
Posted by: J33p3r
[This review was collected as part of a promotion.] We were replacing another Frigidaire appliance and the install on this one was super easy. Everything works great and we’re happy with the performance.
Response from frigidaire.comBy John, Online Outreach Specialist, January 12, 2026
Hello, J33p3r. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on January 30, 2026
Posted by: Tmac737
[This review was collected as part of a promotion.] This has been a great product. It took me awhile to figure out how to turn off the child lock after the cook timer went off. After I figured it out, I have loved the product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 2, 2026
Thank you for taking the time to share your experience with your refrigerator. We’re delighted to hear that, now that you’ve figured out how to turn off the child lock after the cook timer, you’re enjoying your product and finding it valuable in your daily cooking. It’s always rewarding to know our appliances are helping make life easier and more convenient in the kitchen.
If you ever have questions about your appliance, want tips on using additional features, or need any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We sincerely appreciate your feedback and are thrilled to know your Frigidaire product is providing a positive cooking experience. Our goal is to ensure your appliance continues to perform reliably and enhance your kitchen experience. - Maria
If you ever have questions about your appliance, want tips on using additional features, or need any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We sincerely appreciate your feedback and are thrilled to know your Frigidaire product is providing a positive cooking experience. Our goal is to ensure your appliance continues to perform reliably and enhance your kitchen experience. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 9, 2026
Posted by: Odysseygirl
[This review was collected as part of a promotion.] Love my new microwave. It's easy to use and just the right size for my kitchen.
Response from frigidaire.comBy John, Online Outreach Specialist, February 9, 2026
Hello, Odysseygirl. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com