Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Average customer rating
3.9
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
50
4 Stars
18
3 Stars
15
2 Stars
9
1 Star
9
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Customer Rating
3
Acceptable
on July 15, 2025
Posted by: Rungirl
from Maryland
The performance is good so far after maybe 6 month of use. The two things I don't like are the stainless steal shows every finger print. Every time you push the open button and then close the door, the microwave looks like a mess. Also, I tend to use the timer a lot. My old model of this microwave beeped multiple times when the time had elapsed. This one beeps once and sometimes I don't hear it.
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 22, 2025
We're glad to see that you are enjoying the cooking performance of this microwave. We'd like to offer some cleaning tips for the exterior.
We recommend wiping down the outside of the case with a damp microfiber cloth. We don't recommend using a lot of soap or water, as it can potentially damage the unit.
We will be passing your comment about the end of cycle/timer beep over to our product team to review. Thanks again for sharing this.
We recommend wiping down the outside of the case with a damp microfiber cloth. We don't recommend using a lot of soap or water, as it can potentially damage the unit.
We will be passing your comment about the end of cycle/timer beep over to our product team to review. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not great
on July 15, 2025
Posted by: Jams2008
Does not heat the food well and very small capacity. Not of fan of the lock feature either
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
5
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We would like to help you with the heating operation of your microwave. We recommend performing an electronic reset by turning off the breaker and then turning it back on. Additionally, check that the door is closing properly. Open and close the door firmly, without slamming it. This confirms the engagement of the door's safety mechanisms.
If the issue persists after troubleshooting, we recommend calling our warranty department at 833-426-3393.
We are going to pass your comments regarding the unit's capacity and lock feature to our product team for review.
If the issue persists after troubleshooting, we recommend calling our warranty department at 833-426-3393.
We are going to pass your comments regarding the unit's capacity and lock feature to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Too expensive
on July 15, 2025
Posted by: Nickel180
This works fine. But it was very costly- purchased to fit a particular niche in my kitchen. I believe it is way overpriced and it took forever to arrive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We'd like to provide clarification on the price of this unit. The price of our units depends on many factors, such as distribution and availability. Considering this, we are confident your unit will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
2
Hate it!
on July 15, 2025
Posted by: CG1996
Not as powerful as its predecessor, timer only dings ONCE????? If you aren’t in the room or playing loud music timer is useless. Buttons are hard to press. HATE IT!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 24, 2025
We are so sorry that you are not enjoying this microwave. Your feedback is extremely important to us. We will pass these comments regarding the power level, timer, and buttons along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
An adequate replacement
on July 15, 2025
Posted by: janet qq
Had to replace an older version of this model which I never had one complaint. I only use the microwave for melting butter, popcorn and maybe reheating things once or twice a month. The old version worked like a charm. This one does not look as nice or as built in even with the very overpriced plastic trim kit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 24, 2025
Your feedback is extremely important to us. We will pass these comments along to our product team to review. We are however confident that this microwave will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
control board
on July 16, 2025
Posted by: Chuck 104
The GE micro wave works great. Just a little getting use to but caught on quickly. The reason I gave it 4 stars is seeing the control board. It would be nice that when you touch the board if the it was to light up to see it easier! If I don't have my glasses on our there is low light in kitchen the control board is had to read or press what you're looking for.
Written by a customer while visiting geappliances.com
Customer Rating
5
size
on July 17, 2025
Posted by: gracevan
from KS
We got this to put under a top kitchen cabinet. It looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
HATE
on July 21, 2025
Posted by: remoresfulbuyer
I HATE that I can not turn of the beeping! Even my 30 year old MO that I'm replacing had a "No Sound" option. WHO EVER APPROVED REMOVING THE 'NO SOUND' OPTION SHOULD BE FIRED!
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, July 30, 2025
Your feedback is extremely important to us. We will pass these comments regarding the beeping along to our product team to review.
Written by a customer while visiting geappliances.com