Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Average customer rating
3.9
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
50
4 Stars
18
3 Stars
15
2 Stars
9
1 Star
9
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Customer Rating
1
Size
on June 30, 2025
Posted by: JSS78
from Villanova,PA
Underpowered. Unreliable. This is a replacement, third time in 10 years. Too expensive for it’s poor quality. The only reason I bought microwave again was its size. I needed one less than 14” deep. Only one I could find t1at was a decent size.
Response from geappliances.comBy Jonathon, GE_Appliances, July 8, 2025
We are sorry to hear that you previous microwave needed to be replaced. We're confident that the replacement model is going to last you for many years to come.
If you ever have any questions or require assistance, please contact our Bodewell team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you ever have any questions or require assistance, please contact our Bodewell team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek
on July 1, 2025
Posted by: Italian Medallion
from NC
This was a perfect upgrade from my previous GE microwave. It is much quieter, larger, and sleek.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE microwave
on July 3, 2025
Posted by: boopboop
from Glenview, Illinois
We bought this microwave after 15 years to replace our previous GE microwave. It is the exact replica except the color is silver rather than black finish. It seems to have an added lock feature on it . Very happy with it. We don’t need a larger microwave so this suits our specific needs.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable. Perfect size for shelf.
on July 4, 2025
Posted by: RLP18
from MA
This is my third. Same general model that fits on a shelf. Easy to use. Reliable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fantastic for small appliance
on July 6, 2025
Posted by: SNL67
From the design and the capacity is fantastic and that's what we are looking for. This is our 2nd replacement of a GE microwave and of course, never go wrong with GE.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It is expensive but it fits in the space!
on July 8, 2025
Posted by: CLorimer
from Chicago, IL
I bought this model to replace an old GE PEM31SFSS microwave that had peeling paint on the interior, and touch controls that would freeze, requiring a reboot. This new model was the only microwave on the planet that I could buy and still fit in the space (13"D x 11"H x 24W). It's quiet and has Wi-Fi, but the reheat function for a plate requires three button steps instead of just one on the old model. Shutting the door is a little louder than the last model, the overall feel isn't as polished as the old model, but I'm sure the microwave will be fine in the long run.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 14, 2025
Thank you for taking the time into leaving this review. We are glad to hear your new unit fits your space. We are going to pass your comments regarding the reheat feature and door along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on July 15, 2025
Posted by: cvanwieren
Microwave works great - especially for the size and it fits perfectly in the opening we have (per the measurements in the details). Very happy with the purchase.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice but too small
on July 15, 2025
Posted by: shariann
from Boynton Beach, FL
This microwave is a bit too small for my needs. It was part of the package that our builder uses for the homes so it came with the house. I prefer a larger microwave as I have dishes that will not fit in this one.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com