Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Low Profile Over-the-Range Smart Microwave with Sensor Cooking and Dual Fan Ventilation - Stainless Steel Fingerprint Resistant
Average customer rating
4.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
23
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Low Profile Over-the-Range Smart Microwave with Sensor Cooking and Dual Fan Ventilation - Stainless Steel Fingerprint Resistant
Customer Rating
5
Stylish and functional!
on January 24, 2025
Posted by: julies308_6475
[This review was collected as part of a promotion.] I received this product in exchange for an honest review and I’m extremely impressed! It’s super sleek and modern looking which fits with our vision of our future kitchen. The microwave functions perfectly, with plenty of power and the fan for the hood is strong yet quiet. Easy to use, easy to clean and works better than our previous microwave for a pleasant upgrade. I highly recommend it!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek low profile
on February 2, 2025
Posted by: xdianas2_3067
[This review was collected as part of a promotion.] The KitchenAid Smart Low Profile Microwave-hood combination w/ dual-fan ventilation is the perfect upgrade to my dated kitchen.
The microwave itself is attractive and modern. It has smart features that were a breeze to setup with the KitchenAid app. I receive a notification on my phone when my food is done heating, which is a lifesaver when you have little ones distracting you while trying to prepare a meal. The unit is quiet when running and food heats quickly and evenly. I'm happy with the size of the interior of the microwave. I can easily fit large glass mixing bowls.
As a hood this unit works great: I can see steam being sucked into the underside of my microwave. The lights on the underside illuminate my cooktop and being able to choose the color temperature is a nice touch.
The only nitpicks I have with the microwave are the controls. Sometimes they don't feel responsive when typing in a cook time or there is a notable delay when pressing "start". Also, there is an "open" button and a handle to pull the microwave door open. I often bump the fan/light buttons when using the handle as they are right above the cutout.
Written by a customer while visiting influenster.com
Customer Rating
5
A Great Sleek microwave!
on February 21, 2025
Posted by: kirstend91_5176
[This review was collected as part of a promotion.] I’m so impressed with this microwave! It was easy to install, fits perfectly in my space, and vents efficiently. It heats food quickly and evenly while saving counter space. The sleek design is a bonus!
Written by a customer while visiting influenster.com
Customer Rating
5
I do not regret this purchase.
on March 21, 2025
Posted by: TES837
[This review was collected as part of a promotion.] Opens space over the range. Still fits our largest glass bowl. The 600cfm exhaust ia great.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't buy!
on July 30, 2025
Posted by: Unhappylady
[This review was collected as part of a promotion.] I hate this thing. It was obviously never tested in real homes. Awful, stupid and non functional.
Slow response, except when your not trying to operate. Family sound like a jet. Turning I ff fan and light is ridiculous. Steams up and door is covered with water after use. Can't open door without turning on fan or light accidentally. My dishwasher and oven are silent this is a joke.
Slow response, except when your not trying to operate. Family sound like a jet. Turning I ff fan and light is ridiculous. Steams up and door is covered with water after use. Can't open door without turning on fan or light accidentally. My dishwasher and oven are silent this is a joke.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 18, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 759949.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Compact microwave
on October 21, 2025
Posted by: Terri737
[This review was collected as part of a promotion.] I find it hard to operate especially setting the time,, I wish they a microwave with a larger had a little linterior. Maybe average size, medium and this one. Otherwise it serves its purpose. I did try to pop a bag of popcorn and over half of the kernels didn’t pop. I wish I had just purchased a counter top model. Lesson learned!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Low profile microwave
on November 11, 2025
Posted by: Pkathyb
from Pittsburgh
[This review was collected as part of a promotion.] I’ve had it a couple of months and am loving it. Great features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super Efficient
on December 20, 2025
Posted by: EJ Homeowner
from Griffith IN
[This review was collected as part of a promotion.] This microwave is awesome and provides great cooking options with faster results. The “open door” option is a very nice feature. I love the higher profile because it allocates more space above my cooktop surface.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com