Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,604 Reviews)
Open Ratings Snapshot
Rating breakdown 5,604 reviews
5 Stars
4,349
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Exactly what I wanted
on August 28, 2025
Posted by: iluvorngesda
[This review was collected as part of a promotion.] The Galaxy AI is so fun to use. The kids love drawing with it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your review! It’s great to see that you find Galaxy AI fun to use. It’s reassuring to know that the Z Fold6 aligns perfectly with what you wanted from a phone. Beyond being fun, Galaxy AI offers practical features that truly enhance your experience. For example, Call Assist provides real-time translation during voice calls, making it easier to communicate across language barriers. The Writing Assist feature helps refine your writing with style changes, spelling and grammar suggestions, and translation for messages in select chat and text messaging apps. Additionally, the Interpreter function allows for live translation of spoken conversations in real time, whether you prefer voice or text output. And the Note Assist feature automatically formats, summarizes, corrects, and generates covers for your notes, keeping everything organized. It’s wonderful to see how much you love the Z Fold6. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best foldable of the year
on August 28, 2025
Posted by: Doodlebob
[This review was collected as part of a promotion.] I'm really excited to see what Samsung has in store for the next foldable phone. The advancements in the hinge mechanism are always a major point of interest for me. I'm curious if they'll make the crease even less noticeable this time around. Furthermore, a more robust battery and improved camera system would be fantastic additions, making it a truly top-tier device. Overall, I am eager to read more reviews and see it in action!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiasm about the Galaxy Z Fold6! We’re so happy to see you consider it the best foldable of the year! We always strive to improve every aspect of our devices, including the hinge and minimizing the crease, so your excitement for advancements in these areas means a lot to us. As you look forward to the next generation, the Z Fold7, we can’t wait to hear what you think about it whenever you're ready to make the upgrade! If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on August 29, 2025
Posted by: VJQComm1234
[This review was collected as part of a promotion.] Galaxi AI is great, I use this for work and I am getting away without logging in to laptop most times
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 29, 2025
Posted by: JULIASMOM
[This review was collected as part of a promotion.] I have purchased this phone 2 times. The firs time the screen protector cracked in 6 months and every 4-7 months thereafter. While it was a nominal issue, it was easy to replace and I truly loved the phone.
The wide design, the multi tasking, the eyes of interest from anyone who passed me by...! It was also great to tote around for a mom of a young kid, instead of taking a tablet the is the goto
When I was ready to upgrade, I purchased the next model and everything is better... the camera, the processing, the galaxy ai... its all much better. This phone also has not cracked in the year and a half I have had it so its definitely shown improvement.
I still get asked what phone am I using and I would t trade it for the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2025
Posted by: Bikerjunk
[This review was collected as part of a promotion.] It's another great Samsung product. The split screen is great for doing my business invoices. I can have my invoice on one have and the calculator on the other. It's very convenient for totaling up my charges.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone In the market
on September 3, 2025
Posted by: Aboadam
[This review was collected as part of a promotion.] Second to none. Best phone is have ever used .I have used many smart phones ios and android but this phone is the best by far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 4, 2025
Posted by: FolaOmaha
[This review was collected as part of a promotion.] Bought this for the bigget screen and to replace my iPad. It has worked as planned and I read books on the device and it also serves as my primary phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Fola! We're elated to see that you appreciate the larger screen and that it’s effectively replacing your tablet. It’s great that you’re enjoying reading on the phone and using it as your primary phone. Your experience is exactly what we aim for, combining functionality and versatility into one device. We truly appreciate your feedback, as it helps us continue to improve our products. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a great replacement for laptop
on September 9, 2025
Posted by: Nancymom
[This review was collected as part of a promotion.] This is a great device if you are on the go mom and need to to your home things at work. The only down side is that it is expensive. I love to see my movies and photos on the screen when I unfold. Greats great on the plane. I like the ai features in the search icon.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It's great to see that you find it perfect for your busy lifestyle as a mom. The ability to seamlessly watch movies and view photos on that expansive screen truly elevates the experience, especially during flights. Plus, with its new AI features, it’s designed to make multitasking smoother than ever. You can easily capture lecture notes in a few taps, and the Note Assist feature helps organize everything efficiently. With the S Pen, you have even more ways to maximize the productivity of the super-slim screen. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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