Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,604 Reviews)
Rating breakdown 5,604 reviews
5 Stars
4,349
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Great Phone
on August 24, 2025
Posted by: pa1ndu
[This review was collected as part of a promotion.] I used to have Fold3, soon i upgraded to Fold6 i noticed huge difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Durability
on August 24, 2025
Posted by: mdas2025
[This review was collected as part of a promotion.] Great cameras, video and audio...
Although the product is foldable and that has not worn out I can not review this aspect because my phone fell out of my pocket and the inside display is now unusable.
I would recommend selling the phones with a basic clear gel case to prevent this.
Value
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're pleased to see you're enjoying the great camera as well as the video and audio capabilities. The Galaxy Z Fold6 is made with industry-leading, ultra-thin glass, allowing it to bend hundreds of thousands of times without breaking. However, we completely understand that accidents can happen. That’s why we offer Samsung's Z Assurance, which includes a one-time discounted repair for the interior folding screen of your Galaxy Z Fold6, provided it was purchased from authorized distributors in the U.S. before July 31, 2024. To qualify, just register your device with your Samsung account. Please note that this offer is exclusive to the original purchaser and applies only to the interior folding screen, not covering the front screen or back glass. If you’d like to explore this option, you can easily access it through our support page. We truly want you to continue enjoying the exceptional foldable screen that makes the Z Fold6 so remarkable! If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Brilliant design
on August 24, 2025
Posted by: Vampyre
[This review was collected as part of a promotion.] My Galaxy Z Fold 6 is a powerhouse of productivity and innovation, feeling more refined than my older Fold 4 ever did. The wider cover screen is a game-changer for everyday tasks, while the unfolded main display is brilliant for multitasking. Galaxy AI truly elevates the experience with smart, integrated features like Note Assist for quick summaries and Photo Assist for effortless editing. It's a premium foldable that feels worth the investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the smart features and the screen!love
on August 24, 2025
Posted by: Lovely6
[This review was collected as part of a promotion.] Just amazing phone, love all the features Im in love with him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 6.
on August 24, 2025
Posted by: Mateo123
[This review was collected as part of a promotion.] I love the galaxy ai feature on my galaxy fold six I use my phone from the moment I get up to the moment that I go to bed. I use it unfolded when I am around friends. I can share my photos recipes or anything else that requires a large photo. i have never had any problems with my Galaxy Fold 6. The quality of the photos is just incredible. Recently, I learned that when it has zoomed all the way out to like 30 x, that it is like a 2000 mm lens on a regular camera. I have blown photographs from the 30X zoom to a twenty by twenty four inch photograph with little to no loss in detail. The lens system in this cell phone is just absolutely incredible. So much so that I don't even use my 35 camera anymore.
I very much like the panoramic feature for photographs. i use it in conjunction with my Galaxy Watch 6. They are a great combination and a must for anyone who is serious about it. I love having the ability to get notifications.
I very much like the panoramic feature for photographs. i use it in conjunction with my Galaxy Watch 6. They are a great combination and a must for anyone who is serious about it. I love having the ability to get notifications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 6 very convinient and can keep in my pocke.
on August 24, 2025
Posted by: Mazy123
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is a high-end foldable smartphone that integrates a number of AI features, known as "Galaxy AI," to enhance its user experience these features are designed to help with navigation, photos, memories, and general use, as well as some insights into its "pocket-friendly" nature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and performance.
on August 24, 2025
Posted by: RobSBForever
[This review was collected as part of a promotion.] I switch from Samsung S24 to Samsung Fold and I do not regret it. The performance and the features are amazing. However, I stylus isn't as nice as the note series and I have lost the pen at least twice. It would be nice if the stylus worked on both the outer screen and the fold. But overall, love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is bulky
on August 24, 2025
Posted by: HeavyDesign
[This review was collected as part of a promotion.] It's a very good phone but bulky. It is too heavy and with phone being integral and usage being too much this design is leading to painning of hands. Literally it hurts the hand.
Value
2
Response from Samsung USBy R&R Team, August 25, 2025
Thanks for sharing your honest feedback on the Galaxy Z Fold6! Your insights are invaluable as we continue to implement changes and improvements. We're constantly working to enhance the usability and feel of our phones, and we have put considerable effort into making each iteration of the Z Fold more comfortable to hold. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more convenient to carry. We appreciate your feedback regarding the weight being a bit heavy for you. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US