Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,604 Reviews)
Open Ratings Snapshot
Rating breakdown 5,604 reviews
5 Stars
4,349
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Galaxy AI! Love the features.
on August 22, 2025
Posted by: JosieT
[This review was collected as part of a promotion.] I absolutely love having up to 3 different views on one giant screen! The screen is pretty durable and I love the versatility of it.
My Galaxy Z Fold6 with Galaxy AI is a lifesaver.
I use it for everything.
My only complaint is that I wish the battery life was longer. Otherwise, great phone.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 22, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Josie! We’re excited to see that you’re enjoying the multi-view capabilities and the durability of the screen. We noticed your concern regarding battery life, and we want to highlight that the Galaxy Z Fold6 actually offers longer-lasting power than the Z Fold5. While it features the same 4400mAh (typical) battery, the advanced processor is designed for greater efficiency. This means you can enjoy up to 77 hours of music or watch up to 23 hours of video on a single charge! For tips on maximizing battery life, we encourage you to check out the links provided. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is always great quality.
on August 22, 2025
Posted by: Maris7
[This review was collected as part of a promotion.] I had a Zfold3 loved that phone , replaced it with a Zfold6 . Samsung always makes great devices. Above par always. I will always recommend Samsung products to family and friends.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 22, 2025
Thank you so much for your review, Maris! We’re elated to see that you loved your Z Fold3 and made the upgrade to the Z Fold6. We're proud to know that you appreciate how our devices consistently perform above par. The Z Fold6 offers enhanced camera capabilities and the best multitasking experience to help you achieve anything you set your mind to. Your recommendations to family and friends mean a lot to us. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They just keep getting better.....i stayed with th
on August 22, 2025
Posted by: Lowlac
[This review was collected as part of a promotion.] Split screen makes it easy to complete 2 to 4 things at once plus galaxy ai copy to paste helps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Changes from zfold3 to zfold 6
on August 22, 2025
Posted by: Zfold693
[This review was collected as part of a promotion.] The weight and size differences is way better from fold 3 to fold 6 and Galaxy AI magic eraser removes objects and items you dont want in picture super good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I bought fold 4 and fold 5 and fold 6 is best
on August 22, 2025
Posted by: SMRUnfolded
[This review was collected as part of a promotion.] I have been an early adopter of Samsung’s foldable journey, and my experience has only deepened my admiration and loyalty. I placed my very first preorder for the Galaxy Z Fold4, and it immediately transformed the way I balanced personal and professional life. The unique foldable design offered me the freedom of a smartphone with the capability of a tablet, creating a whole new standard of productivity and entertainment.
Impressed, I upgraded to the Fold5, which strengthened my confidence in Samsung’s foldable innovation. I used it daily for my personal business and professional activities, relying on its durability, multitasking features, and seamless app integration.
When the Fold6 was released, I did not hesitate to upgrade again—and it truly feels like I now carry a full personal computer in my hands, available 24/7. The Fold6 brings unmatched comfort, exceptional battery life, and the best software ecosystem I’ve ever experienced. Samsung DeX support has been a game changer, allowing me to extend my work effortlessly onto monitors and TVs for presentations, video calls, and family celebrations. Sharing memories, collaborating on projects, or enjoying entertainment feels richer and more connected.
Above all, Samsung’s focus on security gives me complete peace of mind. Payments, passkeys, and sensitive data remain safe, making the Fold6 not just a device but a trusted partner. It combines innovation, reliability, and confidence—making me feel on top of the world everyti
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As a retired judge the large screen is the best.
on August 22, 2025
Posted by: Proctor
[This review was collected as part of a promotion.] As a retired judge I still read alot. I also volunteer for several local political and church related organizations. I, therefore, have to research many issues. I find the Galaxy AI feature very helpful. A large screen is essential at my older stage in life. I also store most of my life in my phone so I bought the 1 TB model. I store many photographs, passwords, telephone numbers, websites, automobile VIN numbers,etc. in my phone. I could not live without it constantly by my side during the day and by my bedside at night. An added feature is it takes superb photographs. I have always enjoyed photography. I remain an avid photographer, but I no longer have to constantly carry a separate camera with me. Finally, I enjoy cycling and wear bone conduction earphones so I can still hear traffic, but listen to music either stored in my phone or from a music app downloaded to my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a productivity masterpiece
on August 22, 2025
Posted by: SteveSFV
[This review was collected as part of a promotion.] The inner display allows me to be extremely productive. I can look up information while responding to email and have it in full view in front of me. Galaxy AI is also a lifesaver when it comes to refining emails before sending. If you want to increase your business productivity then a z-fold unit is a fantastic choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on August 22, 2025
Posted by: Skysamung
[This review was collected as part of a promotion.] The phone's integration of artificial intelligence demonstrates significant capabilities.The features of the best camera on a large phone are quite remarkable these days. Such a device offers the capability to capture stunning images with impressive clarity and detail. Moreover, the integration of artificial intelligence enhances the user experience in exciting ways. Through AI, the phone can optimize settings, recognize scenes, and provide intelligent suggestions. With these capabilities, taking beautiful photos becomes more accessible than ever before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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