Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,209 Reviews)
Rating breakdown 5,209 reviews
5 Stars
4,070
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Love the giant screen!
on July 28, 2025
Posted by: MudButtMarioGoomba
[This review was collected as part of a promotion.] Galaxy AI is something that I do not use, but I love the Galaxy series of phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for Real Estate
on July 28, 2025
Posted by: Jasper
[This review was collected as part of a promotion.] Have owned Fold 4 Fold 5 and now Fold 6. This one is better than the others. Use it to show homes to clients as pictures come out great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a pretty good phone
on July 28, 2025
Posted by: Injunbilly1
[This review was collected as part of a promotion.] This phone is pretty good but I dont think it has galaxy AI
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for your review of the Galaxy Z Fold6! It's awesome to know that you think the Z Fold6 is a good phone! We're excited to share that the device comes packed with a plethora of AI features, including Circle to Search with Google, Zoom Nightography, Writing Assist, Drawing Assist, Audio Eraser, Now Brief, and Now Bar, as well as Note Assist in Samsung Notes, Live Translation with Call Assist and Interpreter, and Photo Assist. Signing in to the device with your Samsung account will automatically activate all the AI features. After the Samsung account sign-in, you will be able to see all the features as part of the consolidated introduction page. Using AI in a particular app for the first time will trigger a pop-up that explains the feature again. Be sure to check out the link below for more details on how each feature works. If you have any questions or need further assistance, don’t hesitate to reach out to Samsung Support. We're always here if you need us! -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10000753/
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 6 fold
on July 28, 2025
Posted by: Molly25
[This review was collected as part of a promotion.] I love it . It has galaxy al with it and it's just what I wanted I love my Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've had 2 folds the 3 and now 6
on July 28, 2025
Posted by: Lordwar1989
[This review was collected as part of a promotion.] I've now had 2 different folds and they are outstanding phones. I've only ran into a few problems. Battery life and signal. The signal sometimes is just terrible like no signal at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold me up.
on July 28, 2025
Posted by: Spyderman
[This review was collected as part of a promotion.] This is my second Galaxy Z fold I started out with the Z for then I got the z-fold six. The default for held up very well I was kind of skeptical at first but it held up so well that I ended up getting the Galaxy z-fold six. So far no disappointments at all. The Galaxy AI works well also. I use it for business work so I do a lot of things on it like notes pictures spreadsheets and it never lets me down. I also use it to remote into my computer at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I l9ve this phone
on July 28, 2025
Posted by: Rynosa
[This review was collected as part of a promotion.] Sleek and lightweight design
Exceptional durability
Stunning displays
Powerful performance
Galaxy ai
Exceptional durability
Stunning displays
Powerful performance
Galaxy ai
Enough said.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 28, 2025
Posted by: James072
[This review was collected as part of a promotion.] Only reason it didn't get 5 stars is no s-pen but great device and camera and features!!
Value
4
Written by a customer while visiting Samsung US