Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,604 Reviews)
Rating breakdown 5,604 reviews
5 Stars
4,349
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4
Love the bigger video watching!
on June 28, 2025
Posted by: Bragg70
[This review was collected as part of a promotion.] Really like the ZFold6! Kind of hesitant on using Galaxy AI but that will come sooner than later im sure! Really love opening up the phone to watch tutorial videos and clips to educate myself on things I wanna do be it How To's or informational. It seems so much easier with this phone transferring apps and usernames from old phone. Thanks, Samsung!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship phone with best avalible features gr
on June 28, 2025
Posted by: Lucky86
[This review was collected as part of a promotion.] Galaxy Ai is a game changer this phone is by far one the best flagship phones on market right now Noone can compare to it at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its pretty nice looking and easy to use
on June 28, 2025
Posted by: NICKSAMSUNG
[This review was collected as part of a promotion.] Nicely designed and easy operation. Wide screen, and awesome camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 6 - Significant Advancements
on June 28, 2025
Posted by: FoldEarlyAdopter
[This review was collected as part of a promotion.] I've owned every Galaxy Fold phone since their inception and each new version gets better. The first 3 versions had significant issues, noises, cracks, etc., but the Fold 5 was a huge advancement and the Fold 6 is in my opinion the first Fold that really got it right. I've been using it for a year now with no noticeable issues, with the hinge, screen or frame. It's been a delight to use and I'd highly recommend it.
I addition, One UI has continued to make the Fold even better, with Galaxy AI built right into the physical side button. I use it consistently throughout the day to get ideas, confirm my understanding of things and get answers to whatever questions come up. Galaxy Photos app also continues to get better with helping my pictures to look better and to edit them to get just the right picture.
I couldn't be happier with my Samsung Galaxy Fold and am looking6fofward6to purchasing each of the next iterations as Samsung continues to advance and lead the foldable market.
I addition, One UI has continued to make the Fold even better, with Galaxy AI built right into the physical side button. I use it consistently throughout the day to get ideas, confirm my understanding of things and get answers to whatever questions come up. Galaxy Photos app also continues to get better with helping my pictures to look better and to edit them to get just the right picture.
I couldn't be happier with my Samsung Galaxy Fold and am looking6fofward6to purchasing each of the next iterations as Samsung continues to advance and lead the foldable market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I used my phone as my personal computer
on June 28, 2025
Posted by: Caracacas1968
[This review was collected as part of a promotion.] I used to identify things that I have not ideas what's?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was my best investment. I worked from
on June 28, 2025
Posted by: axelyerg4
[This review was collected as part of a promotion.] I work in crypto currency and I use AI everyday and is perfect, I like the big screen size, I don't have to use my computer all the time, the Samsung Z Fold 6 have everything you need. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product will Improve your Life!
on June 28, 2025
Posted by: Will954
[This review was collected as part of a promotion.] When you reach a certain age, you need a larger space to view your messages emails and surf the internet. People always comment on how amazing anf flexible my galaxy fold six is. I use it at restaurants to read the menus as the light is usually too dim, and as usual I forget my reading classes at home.
My nieces and nephew love to use it when they visit to play games and watch videos. . It's, I've been airborne, and hit the floor many times. I would say the phone, it's almost indestructible.
I use It for gaming, to watch videos and seamlessly stream to my Samsung Frame. When my key remote is lost, my Galaxy Z Fold six steps in to save the day.
My nieces and nephew love to use it when they visit to play games and watch videos. . It's, I've been airborne, and hit the floor many times. I would say the phone, it's almost indestructible.
I use It for gaming, to watch videos and seamlessly stream to my Samsung Frame. When my key remote is lost, my Galaxy Z Fold six steps in to save the day.
With Galaxy AI you will effortlessly edit your photos and videos like a pro. There is no need to purchase additional software. I discover new features all the time.
My Galaxy phone is integrated through many of my smart home features, allowing me to turn the lights on and even activate the dishwasher while i'm away on vacation or just too lazy to get up off the sofa.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful slim fold phone
on June 28, 2025
Posted by: ChuckDan33
[This review was collected as part of a promotion.] The phone is great overall, but the changes from the fold 4 to the 6 in my opinion are not much, my brother has replaced his 2 times already due to the big screen going bad. But I do love it, favorite features would be camera.
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Chuck! We appreciate your feedback regarding the changes from the Fold4 to the Fold6. While the updates might seem subtle, we believe that enhancements in performance and features, especially in the camera, deliver an incredible experience. We hate to hear about your brother's challenges with his screen. Be sure to remember that Samsung's Z assurance offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify, you must register your device with a Samsung account. This offer is limited to the original purchaser and does not cover second-hand devices. The promotion applies only to the interior folding screen and excludes other repairs like the front screen or back glass. You can access this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if deemed out of warranty, additional costs may apply. To help you optimize your experience further, we’ll be adding a link at the bottom of this response with tips on maximizing battery life. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US