Customer reviews from ATT.com
Apple - Refurbished Excellent - AirPods Pro - White
Average customer rating
4.5 out of 5
4.5
(149 Reviews)
Open Ratings Snapshot
Rating breakdown 149 reviews
5 Stars
112
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
6
87%of customers recommend this product. 
(
112 out of 129
)
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Customer Reviews for Apple - Refurbished Excellent - AirPods Pro - White
Customer Rating
4 out of 5
4
AirPods Pro - 4/5
on November 11, 2020
Posted by: Rohrer
from Tucson, AZ
Verified Purchase:Yes
Connectivity is instant. Sound quality is good. I like the ability to switch between noise cancellation and transparency. The ear tips are just okay. The smallest one is too small for my ear and the next size is just slightly too big, so the right AirPod keeps falling out while I'm listening. They are also very sensitive to touch when you adjust them during phone calls, so it keeps hanging up. Siri works just fine. No issues with the charging case. I haven't used them long enough for a charge to be lost, but have listened to music or podcasts for at least two hours straight without losing a charge. I would recommend for the performance, but as with any wireless ear buds, know that the fit can be an issue.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
AirPods
on October 10, 2020
Posted by: Anonymous
Verified Purchase:Yes
You all need to fix these they fall out of the ears all the time
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
AirPod pros
on October 10, 2021
Posted by: Andalici85
from Everett, wa
Verified Purchase:Yes
It’s great, I wanted to purchase the AirPods with a promotional card but it was only good for my bill. Not sure if that’s correct
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Crackling
on June 7, 2020
Posted by: ssts
Verified Purchase:Yes
Lots of crackling and skipping when using with computer or laptop
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Airpods
on May 12, 2020
Posted by: Anonymous
from New York
Verified Purchase:Yes
Didn’t come with wall piece to charge AirPods
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Not bad
on May 20, 2020
Posted by: Anonymous
from Bentonville, AR
Verified Purchase:Yes
They are great ear buds for using with the phone. The sound quality when listening to music is just ok.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Really no charging plug
on June 17, 2020
Posted by: Ralph U
from Missouri
Verified Purchase:Yes
For $250 he would think it would come with a charging plug. Not very happy about that!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Airpod Pros kills S5 Apple Watch battery
on July 3, 2020
Posted by: Latifa Thomas
Verified Purchase:Yes
I’m not sure if this is just with my AirPods but I have an series 5 Apple Watch and when I listen to music via my S5 watch with my AirPod pros, it instantly kills my watch within 5 minutes. I also have the first generation of AirPods but those don’t kill the watch at all. Does anyone else have this problem? At first I thought it was the watch but when I switched back to my older AirPods, the watch’s battery life wasn’t an issue.
Written by a customer while visiting ATT.com
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