Customer reviews from https://www.asus.com
ASUS - ROG Flow Z13 2.5K 180Hz 13.4" Touchscreen AMD Ryzen AI MAX 390 Convertible 2-in-1 AI Gaming Laptop 32GB RAM 1TB SSD - Black
Average customer rating
4.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - ROG Flow Z13 2.5K 180Hz 13.4" Touchscreen AMD Ryzen AI MAX 390 Convertible 2-in-1 AI Gaming Laptop 32GB RAM 1TB SSD - Black
Posted by: Cute
Frequency of use:Daily
Verified Purchase:Yes
I brought today and it was so good, I recommend it to anyone who loves to play games online
Written by a customer while visiting https://www.asus.com
Posted by: Conrade
Frequency of use:Daily
Verified Purchase:Yes
I got this laptop for two reasons, gaming and college, and it is great at both. While you can get stronger laptops for similar prices, you can beat the touchscreen this one has as well as the ability to turn into a tablet for not taking. One thing I would note is that it is a fingerprint magnet. I bought the 2 thousand dollar one and I can still run Monster Hunter Wilds at High-Ultra settings at 75 frame with frame generation.
Written by a customer while visiting https://www.asus.com
Posted by: Robinsrciii
Verified Purchase:Yes
This was by far the worst Asus item I have ever purchased. It was very laggy for games that supposedly ran "smooth" on this device.
Response from https://www.asus.comBy Chantae, CLM, February 12, 2026
Dear Robinsrciii,
Thank you for sharing your experience with the ASUS GZ302EA gaming laptop. We sincerely apologize for the performance issues you encountered, specifically the lagging during games that were expected to run smoothly on this device. What you’ve experienced was not intentional or representative of our brand, and we want to help resolve this.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505008795-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Thank you for sharing your experience with the ASUS GZ302EA gaming laptop. We sincerely apologize for the performance issues you encountered, specifically the lagging during games that were expected to run smoothly on this device. What you’ve experienced was not intentional or representative of our brand, and we want to help resolve this.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505008795-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Purchased lowest tier Z13 & happy with its performance for work and gaming! Was using gaming handheld (8.9" display w/ removable controllers) before for work travel but Z13 is much better with faster performance, longer battery life & larger display!
Compatibility with BT audio is unfortunately hit/miss. No audio through Technics eah-az100 (even though it shows it's connected). Have seen others with similar problems with newer BT earbuds so hope this gets fixed ASAP. My older BT earbuds work ok but prefer using Technics for conf calls.
Lack of accessories - would be nice to have a simple magnetic cover for folks who don't want to carry added keyboard weight but still want to protect screen - something similar to HP's old TC1000 flip cover (but magnetic). Otherwise, happy with the purchase.
Compatibility with BT audio is unfortunately hit/miss. No audio through Technics eah-az100 (even though it shows it's connected). Have seen others with similar problems with newer BT earbuds so hope this gets fixed ASAP. My older BT earbuds work ok but prefer using Technics for conf calls.
Lack of accessories - would be nice to have a simple magnetic cover for folks who don't want to carry added keyboard weight but still want to protect screen - something similar to HP's old TC1000 flip cover (but magnetic). Otherwise, happy with the purchase.
Written by a customer while visiting https://www.asus.com
Posted by: Teige
Verified Purchase:Yes
This is the best I've ever had. Great design. Easy to use.
Written by a customer while visiting https://www.asus.com
Posted by: Powerliftingjunkie
Frequency of use:Daily
Verified Purchase:Yes
Incredible performance, decent battery life, beautiful screen. Dont regret the purchase
Written by a customer while visiting https://www.asus.com
Posted by: Paing Khant
Frequency of use:Daily
Verified Purchase:Yes
It is a perfect for gaming or daily use. The weight is not that heavy as I first thought and have a nice look. Enjoy to have it.
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Review for the ROG Flow z13 (2025)with 390 chip.
on April 21, 2025
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It's a really good tablet for those who want to digitally draw(without lag or long rendering time.) And plays some PC games on the go.
Written by a customer while visiting https://www.asus.com